So, I happily paid DirecTV for BlizzCon this year. I've purchased it in the past, set my DVR to record both days, and enjoyed watching the entire thing for an hour or two at a time over the following weeks. Saturday morning, I watch the first few hours of Day 1 and enjoyed it immensely. I was on-call for work this weekend and unfortunately was called in. I finally was able to sit down this evening (Sunday) and continue watching from where I left off. Imagine my shock when my recordings are no longer viewable.
The last time BlizzCon aired on DirecTV, I was able to watch my recordings at any time after the event was over. However, when I played back my recording this evening, it would only show about 2 seconds and then just stop. I called DirecTV asking why I could no longer watch my recordings, thinking maybe it was just a technical issue, but was informed that the viewing window for BlizzCon was over as of 12pm Sunday. They also would not offer me any refund, just a $10 credit on my bill.
I can't believe DirecTV actually expects people to be able to watch 20+ hours of programming in just a 48 hour period. I guess if I didn't have a job, no other responsibilities, didn't need much sleep and cared little for my health I guess it would be no issue to sit and watch it all during that time period. Apparently DirecTV thinks that's the way it should be.
I realize that I can still watch the streaming recordings here on the website, but my Internet speed is not very fast and it just doesn't work well. I also wanted to enjoy BlizzCon on my big TV and was willing to pay the extra $10 dollars but apparently that isn't going to help me now either.
Blizzard, please reconsider using DirecTV in the future. Even though I am a longtime subscriber of DirecTV, this is seriously making me want to switch to Dish. Cable is not an option, unfortunately as cable is not available where I live. I would be happy to pay extra to be able to download the recordings so that I could view them in high quality. Streaming just doesn't work well for those of us with slow Internet connections.
Thanks for listening.