09/26/2013 07:30 PMPosted by KittyMilk1750339399. Been pending since the 21st. Can you see if it's failed? It was done via CC and still shows pending on my financial institutions website. If I know it's failed, I can use the blizzard credit method as that seems to be working within hours instead of an entire week.
Thank you Araxom. I have spoken directly to a supervisor as well as sent an additional communication to a higher level manager directly via email. I am currently still being told that there is nothing that we can do; however I am hopeful that I will gain traction with this latest communication. Any additional support you can provide would be most welcome and appreciated.
09/26/2013 12:06 PMPosted by tandyStill waiting on several RMAH sales to finish processing dating back as far as the 17th. Would process id numbers be helpful?
Thanks for the follow-up. Unfortunately, we will not, and can not provide any reimbursement for the difference in cost for gold prices on the Real Money Auction House. This includes Battle.net Balance compensation for the difference in price.
Like mentioned before, Blizzard customer support does not have the ability to adjust, modify, or alter any items or commodities purchased within the gold or Real Money Auction House in Diablo 3. We cannot do anything to change the auction house at all, and cannot influence the prices or offer any for of discount as those prices are set by the seller of the gold, not us.
Hopefully I covered everything you needed today. Thank you again for contacting us. If you need anything else, just let us know. We're here to help. Take care!
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