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"Again, we’d like to assure players that, despite these issues and delays, we have not seen any cases where gold/items have been permanently lost."
At this point and time Omrakos, I would definitely say I have lost the 4 transactions of gold I purchased on September 18. I can give the all 4 transactions codes/ID numbers if you like, and/or submit a ticket for each one.
What should I do?
Support Forum Agent
For those 4 transactions, I'd submit a ticket and ask a Billing rep to go over them with you. I see them as all being failed transactions meaning you shouldn't be charged or will be reimbursed by Paypal if you were. Just combine all 4 transactions into one support ticket.
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Please provide feedback! - https://www.surveymonkey.com/s/Omrakos
I have the same problem.. In fact my credit card has been charged several times over and over what is going on? I tried everything to create a ticket or contact blizzard and everything when clicked responds with, "an unknown error has occurred".. ???????????
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