Diablo® III

Mid-2012 Macbook Pro Retina Blackscreen

I just downloaded this game and I can't play it at all. It's a complete waste of $40 and 4+ hours at this point. I try launching the game from the launcher and I get the Diablo 3 logo and then a black screen until I Force Quit it.

Hardware Overview:

Model Name: MacBook Pro
Model Identifier: MacBookPro10,1
Processor Name: Intel Core i7
Processor Speed: 2.6 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 6 MB
Memory: 16 GB
Boot ROM Version: MBP101.00EE.B02
SMC Version (system): 2.3f36
Serial Number (system): -
Hardware UUID: F95503C8-AB9A-5AC4-B9DC-358B40BB1170

Intel HD Graphics 4000:

Chipset Model: Intel HD Graphics 4000
Type: GPU
Bus: Built-In
VRAM (Total): 512 MB
Vendor: Intel (0x8086)
Device ID: 0x0166
Revision ID: 0x0009
gMux Version: 3.2.19 [3.2.8]
Color LCD:
Display Type: LCD
Resolution: 2880 X 1800
Retina: Yes
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Connection Type: DisplayPort


NVIDIA GeForce GT 650M:

Chipset Model: NVIDIA GeForce GT 650M
Type: GPU
Bus: PCIe
PCIe Lane Width: x8
VRAM (Total): 1024 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0fd5
Revision ID: 0x00a2
ROM Revision: 3688
gMux Version: 3.2.19 [3.2.8]


System Version: OS X 10.8.5 (12F45)
Kernel Version: Darwin 12.5.0
Boot Volume: Macintosh HD
Boot Mode: Normal

If I uncheck Automatic Graphics Switching, it says I have an Nvidia GeForce GT 650M 1024 MB. If I check AGS, it says I have an Intel HD Graphics 4000 512 MB.

-Tried the tricks with the "df3prets.txt" file in my user library (removing it totally and also changing values for DisplayModeWindowMode, DisableTrilinearFiltering& HardwareClass) - Black Screen.
-Tried Blizzard's Repair Tool - Black Screen.
-Changed permissions on the folder in applications - Black Screen.
-Reset SMC - Black Screen.
-Reset PRAM - Black Screen.
-Deleted D3Debug.txt and Diablo III.mfil and .tfil from the Applications Folder. The game does not initialize with the .tfil file removed, deleting just the other 2 files results in a Black Screen.
-Deleted the Diablo III folder in ~/Library/Application Support/Blizzard - Black Screen.

- And yes, I tried Automatic Graphics Switching (System Prefs/Energy Saver) - Black Screen.

Edit: I also tried "open /Applications/Diablo\ III/Diablo\ III.app --args -launch" in Terminal - Black Screen.

I'm out of options here...
Edited by FrostyFeet#1464 on 10/15/2013 7:33 PM PDT
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I've re-installed it a 2nd time (3rd Install total) at home on my N wifi and the game starts, though I can't connect to my battle.net account to authenticate it... 1 step at a time I guess.
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Let's try and make sure your Diablo 3 permissions are correctly set. It seems like you're getting hung up on an Agent process, which is highly sensitive to permissions being set correctly.

Resetting Permissions

1) Navigate to the folder containing your Diablo III folder, and then highlight your Diablo III folder in the Finder.

2) Right click the Diablo III folder icon and select Get Info.

3) Click the Padlock icon at the bottom of the Get Info window and enter your administrator password (this authenticates you as an administrator).

4) In the Sharing and Permissions tab, select the Everybody group and choose Read and Write option in the Privileges pulldown menu. Make sure you are working with the pulldown menu on the same line as the Everybody group.

5) Click the Cogwheel icon at the bottom of the window and select Apply to enclosed items. When it asks you to confirm this, select OK. Close the Get Info window.

Your permissions are now set properly for Diablo III and all of its game files.

6) Navigate to your /Users/Shared folder in the Finder.

7) Right click the Blizzard folder and select Get Info.

8) Repeat steps #3 through #5 for this folder, then close the window.

9) Right click the Battle.net folder and select Get Info.

10) Repeat steps #3 through #5 for this folder, then close the window.
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