Diablo® III

Northeastern Connection Issues

I can log into the EU, but not the NA (in the beta launcher app)

Happened just this morning.

Edit: Seems this thread is for Northeastern USA now.

Scroll down and follow the steps to post your trace route to help them out!
Edited by Mog#1345 on 3/1/2014 12:53 PM PST
Can't get into diablo 3 on any server.
Edited by Mog#1345 on 3/1/2014 12:53 PM PST
You and me both, can log into WoW though, which doesn't make sense.
same. cant login to NA just hangs like server is down
server down dance cause blizz aint responded =-P
Having the same exact problem.
same here
Same here I've been trying for the last 7 hours. Is it just a handful of us? I haven't seen any official response and only a few small threads about it.
90 Human Paladin
16755
can't log in at all, have zero problems logging into wow
Just talked with Bliz support - seems to be an issue regarding Time Warner clients - stay tuned for future updates
Edited by Serpent#1637 on 3/1/2014 11:37 AM PST
Bummer I have Time Warner Cable.

Well at least that explains why it's not affecting everyone. Hopefully they have a fix soon.
Just read there's a fix for it by switching from TWC's DNS to Google's public DNS. I havent tried it yet, a little skeptical to, but I read it works

https://developers.google.com/speed/public-dns/docs/using
03/01/2014 11:37 AMPosted by Serpent
Just talked with Bliz support - seems to be an issue regarding Time Warner clients - stay tuned for future updates


I'm Canadian and I have started having these issues starting this morning, so not just TW.
I use googles DNS by default on my machine.

I still have this issue
Very frustrating. This patch got me addicted to this game again and now I can't get my fix! haha
Support Forum Agent
Hi guys!

Are all of you in the northeast US? If so, you're probably affected by the regional Internet issue that started this morning. Post a trace route and we'll look for commonality.
Edited by Kaltonis on 3/1/2014 12:05 PM PST
California. Not a TWC customer.
90 Human Paladin
16755
I'm in New York

Tracing route to 12.129.209.68 over a maximum of 30 hops

1 * * * Request timed out.
2 20 ms 20 ms 13 ms gig1-1-4.buffnyktn-pe02.nyroc.rr.com [98.0.0.101]
3 16 ms 18 ms 11 ms ae8-0.lncsnycd-rtr001.nyroc.rr.com [98.0.3.30]
4 26 ms 27 ms 28 ms bundle-ether6.rochnyei-rtr000.nyroc.rr.com [98.0.3.3]
5 28 ms 28 ms 27 ms be45.cr0.chi10.tbone.rr.com [107.14.19.106]
6 24 ms * 25 ms ae4.pr1.chi10.tbone.rr.com [66.109.1.66]
7 35 ms 27 ms 25 ms 216.1.94.65
8 27 ms 27 ms 24 ms 207.88.15.90.ptr.us.xo.net [207.88.15.90]
9 29 ms 40 ms 70 ms 206.111.2.90.ptr.us.xo.net [206.111.2.90]
10 78 ms 75 ms 79 ms cr1.cgcil.ip.att.net [12.122.81.94]
11 78 ms 75 ms 78 ms cr2.dvmco.ip.att.net [12.122.31.85]
12 78 ms 76 ms 78 ms cr1.slkut.ip.att.net [12.122.30.25]
13 76 ms 75 ms 79 ms cr2.la2ca.ip.att.net [12.122.30.30]
14 74 ms 73 ms 73 ms gar20.la2ca.ip.att.net [12.122.128.181]
15 * * * Request timed out.
16 77 ms 75 ms 76 ms 206.16.68.46
17 91 ms 74 ms 77 ms 12.129.199.178
18 83 ms 76 ms 83 ms 12.129.209.68

Trace complete.
90 Human Death Knight
7035
This is what I got for a traceroute.


Tracing route to 12.129.209.68 over a maximum of 30 hops

1 1 ms 2 ms 1 ms 192.168.1.1
2 42 ms 33 ms 30 ms cable-mac1.eaurnyaw-ar4001.nyroc.rr.com [67.241.160.1]
3 15 ms 12 ms 15 ms gig1-2-2.buffnyeau-pe02.nyroc.rr.com [98.0.0.153]
4 14 ms 31 ms 28 ms ae15-0.lncsnycd-rtr001.nyroc.rr.com [98.0.3.80]
5 38 ms 34 ms 35 ms bundle-ether6.rochnyei-rtr000.nyroc.rr.com [98.0.3.3]
6 31 ms 31 ms 35 ms be45.cr0.chi10.tbone.rr.com [107.14.19.106]
7 31 ms 28 ms 28 ms ae0.pr1.chi10.tbone.rr.com [107.14.17.192]
8 32 ms 33 ms 28 ms 216.1.94.145
9 317 ms 48 ms 28 ms 207.88.15.90.ptr.us.xo.net [207.88.15.90]
10 * * 238 ms 206.111.2.90.ptr.us.xo.net [206.111.2.90]
11 82 ms 77 ms 79 ms cr1.cgcil.ip.att.net [12.122.81.94]
12 * * * Request timed out.
13 85 ms 81 ms 76 ms cr1.slkut.ip.att.net [12.122.30.25]
14 81 ms 80 ms 79 ms cr2.la2ca.ip.att.net [12.122.30.30]
15 82 ms 85 ms 76 ms gar20.la2ca.ip.att.net [12.122.128.181]
16 78 ms 82 ms 81 ms 12.122.251.190
17 * * * Request timed out.
18 78 ms 79 ms 79 ms 12.129.199.178
19 92 ms 111 ms 82 ms 12.129.209.68

Trace complete.
Edited by Gunslinger19#1605 on 3/1/2014 12:17 PM PST
This topic has reached its post limit. You may no longer post or reply to posts for this topic.

Please report any Code of Conduct violations, including:

Threats of violence. We take these seriously and will alert the proper authorities.

Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.

Harassing or discriminatory language. This will not be tolerated.

Forums Code of Conduct

Report Post # written by

Reason
Explain (256 characters max)
Submit Cancel

Reported!

[Close]