Diablo® III

[NEW] 3/13 - Issues Creating Game / Latency Reports

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03/14/2014 09:00 AMPosted by WheelsD3
Looks like certain ISPs on the East and Central time zones are the culprit, not Blizz. Contact the isp for assistance. Could be traffic, interruption in the line, etc.


Even still with that being the case Blizzard should take action to sort that out since so many people are experiencing this problem.
03/14/2014 08:12 AMPosted by JPBISON
Still unable to play this has been going on for 3 days now (since tuesday's maintenance) !!!

As soon as I join a game i lag so much that I'm dead before i can even see my character appear.

BLIZZARD DO SOMETHING AND STOP POSTING THAT IT IS FIXED !!!!


How about try to help Blizz help you? Like post what region you are in and what time zone is at. This way they can pinpoint the problem. Stop QQ and call Blizz out, without providing some details for them to help you.

Ok enough rant, let me give Blizz a report. I live in the eastern region of Americas, eastern time zone. I was able to create a few games earlier this morning, but it was lag pretty bad like some of the above posters have stated. However, I just try it again a few minutes ago and the lags seem to be gone. I'm stand around 30ms to 50ms now.
Edited by Cuagai#1194 on 3/14/2014 9:21 AM PDT
Im near Montreal,Quebec, connecting with Bell, and still experiencing magical latency that take toooo many skill to play with :D (1000 - 3600 latency)

Hope it will be fix this afternoon when my gf will goes to gym and let me play again ^^! Good luck!
90 Tauren Paladin
0
Posts: 3
Texas, haven't been able to make a game since last night around 8:00 PM CST, sometimes I can join friends games, and I don't lag once im in game, trying to reinstall now
Laval, Québec, Canada

ISP: Bell

I'm able to create games but 3/4 are lagging so much i cannot even move my wizard.

1/4 everything is perfect, 150m latency.....

It's impossible for me to do cota runs like this so there goes my paragon 400 objective until ros come out....

I'm stuck doing full act runs with the 1/4 game I can get in without lagging....
03/14/2014 09:00 AMPosted by WheelsD3
Looks like certain ISPs on the East and Central time zones are the culprit, not Blizz. Contact the isp for assistance. Could be traffic, interruption in the line, etc.


NO. Contact Blizzard support for assistance.

They are the ones making you play a single player game in an online only format. They bear the burden of dealing with network service providers that cause hundreds of thousands of their player base issues. Companies when making these choices must also accept the inherent reliability of the environment they force their customer base to use.
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03/14/2014 09:38 AMPosted by JPBISON
Laval, Québec, Canada

ISP: Bell

I'm able to create games but 3/4 are lagging so much i cannot even move my wizard.

1/4 everything is perfect, 150m latency.....

It's impossible for me to do cota runs like this so there goes my paragon 400 objective until ros come out....

I'm stuck doing full act runs with the 1/4 game I can get in without lagging....


Our wizards are almost twins and I have the same goal (P400 by RoS.)
It's gonna be a fantastic RoS launch.

I for one will be enjoying the forums on that day, I mean on that week full of errors, latency, disconnects, lag, errors and more disconnects, unable to log in, stuck at this or that screen... blues saying please try again is all fixed, nope, still not fixed, ... rants, qq, the glorious return of the awesome error 37

Accept it guys, they just cannot get their act together, complete failure.
Posts: 1
That was quick! Thank you!
Hi, I live in Massachusetts. Have Time Warner. Have not been able to create games consistently for the last ~2 days. Tried again this morning, still having issues. Thanks for looking into it.
Bay Area, California - 1000-3000 ping. Can create games but loading is slow. Even the forums seem a bit laggy.
AT&T broadband
Edited by oneredflag#1913 on 3/14/2014 11:44 AM PDT
Just created a game and the lag was still terrible. Login times are slow. Game creation is slow. Login to diablo web page is slow. Browsing the blizzard forum are slow.

Every other web page / service is normal and other online games play normally. I only experience horrible latency when attempting to run or access any blizzard product. This all started after Tuesday's maintenance.

I'm on Bell high speed dsl in Toronto.
Bell Fibe in Barrie Ontario. Still experiencing Packet loss and latency constantly around 1000
Bell Fibe in Mississauga Ontario, cant play a game without having 500-2000 Latency
I would like to say that the lag appears in 4/5 games that I join. Every 1/5 games is fine for the lag/latency but the other 4 are horrible.

Montreal, Canada
If you're doing solo runs, you can make the game and check the latency. If the latency sucks you can leave then restart quickly until it stays green for like 10-15 seconds, after that you should be ok for the run.

It seems like it's an individual server problem. I hope that a blue reads this and I hope it helps! :)

Montreal, Canada
Still an issue when running in a party of lag over 2000/ Alone lag in 400s No other game lags, no other internet activity lags. Just D3

Have done all the suggestions in you tech support. Now what?
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

Tracing route to 12.129.209.68 over a maximum of 30 hops

1 1 ms 1 ms 1 ms
2 10 ms 11 ms 9 ms
3 8 ms 7 ms 9 ms dis3-oshawa95_5-1-7_150.net.bell.ca
97]
4 27 ms 26 ms 27 ms tcore3-toronto21_tengige0-9-1-0.net.bell.ca [64.
230.48.132]
5 23 ms 20 ms 21 ms NEWCORE1-CHICAGOCP_so2-1-0-0.net.bell.ca [64.230
.186.122]
6 23 ms 21 ms 21 ms bx5-chicagodt_xe5-0-2.net.bell.ca [64.230.186.78
]
7 22 ms 21 ms 20 ms 12.249.212.9
8 89 ms 86 ms 88 ms cr1.cgcil.ip.att.net [12.122.99.22]
9 88 ms 88 ms 88 ms cr2.dvmco.ip.att.net [12.122.31.85]
10 88 ms 86 ms 88 ms cr1.slkut.ip.att.net [12.122.30.25]
11 86 ms 89 ms 86 ms cr2.la2ca.ip.att.net [12.122.30.30]
12 84 ms 86 ms 86 ms gar20.la2ca.ip.att.net [12.122.128.181]
13 85 ms 89 ms 87 ms 12-122-254-234.attens.net [12.122.254.234]
14 150 ms 86 ms 86 ms 206.16.68.46
15 86 ms 86 ms 86 ms 12.129.199.178
16 84 ms 85 ms 84 ms 12.129.209.68

Trace complete.
Vitoria, Brazil
ISP: Global Village Telecom

Tracing route to 12.129.209.68 over a maximum of 30 hops
1 1 ms 1 ms 1 ms 192.168.2.1
2 7 ms 7 ms 6 ms 177.17.88.1.static.host.gvt.net.br [177.17.88.1]
3 7 ms 7 ms 7 ms gvt-po-2-80.rd01.vta.gvt.net.br [189.115.192.1]
4 10 ms 10 ms 6 ms gvt-te-0-1-4-0.rc01.vta.gvt.net.br [187.115.218.245]
5 16 ms 15 ms 15 ms gvt-te-0-0-0-9.rc03.rjo.gvt.net.br [187.115.218.21]
6 18 ms 19 ms 18 ms gvt-te-0-3-0-2.rc01.rjo.gvt.net.br [179.185.129.13]
7 21 ms 17 ms 18 ms gvt-te-0-4-0-0.rt01.rjo.gvt.net.br [189.59.244.62]
8 16 ms 15 ms 14 ms TenGigabitEthernet7-4.ar1.GIG1.gblx.net [64.214.130.113]
9 181 ms 181 ms 179 ms ae1-90G.ar7.LAX1.gblx.net [67.17.75.18]
10 185 ms 185 ms 185 ms 192.205.34.69
11 182 ms 182 ms 184 ms cr1.la2ca.ip.att.net [12.122.128.98]
12 185 ms 180 ms 180 ms gar20.la2ca.ip.att.net [12.122.128.181]
13 182 ms 182 ms 182 ms 12.122.251.190
14 184 ms 183 ms 181 ms 206.16.68.46
15 181 ms 182 ms 180 ms 12.129.199.178
16 182 ms 193 ms 181 ms 12.129.209.68

Trace complete.
Support Forum Agent
Posts: 864
Hi Avalon and Megasxt, when you have a chance please also go into your Diablo folder and grab the d3debug.txt file, then attach that log to a ticket. Once that's been submitted, please update the post. Thank you!
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