Diablo® III

WTB Blue Post Excuse

(Locked)

If we can't play, might as well get an excuse from the Blues.
What broke this time?
Blizzard tells the players to do a tracert and pathping because apparently it's all the players fault. LOL
nothing broke... blizz has been broken for many years now.. you cant break something which is already broken...
it appears to be AT&T having **** servers lately. very high ping when it should be single digit pings they are rocking 80-300ms per hop.
26 Draenei Paladin
0
03/14/2014 04:24 PMPosted by Cowtankerous
it appears to be AT&T having **** servers lately. very high ping when it should be single digit pings they are rocking 80-300ms per hop.


There's a reason I quit using at&t a long time ago, their service is disastrous.
03/14/2014 04:26 PMPosted by Ochaa
03/14/2014 04:24 PMPosted by Cowtankerous
it appears to be AT&T having **** servers lately. very high ping when it should be single digit pings they are rocking 80-300ms per hop.


There's a reason I quit using at&t a long time ago, their service is disastrous.


Some of us do not have a choice.
26 Draenei Paladin
0
03/14/2014 04:28 PMPosted by Smelly
03/14/2014 04:26 PMPosted by Ochaa
...

There's a reason I quit using at&t a long time ago, their service is disastrous.


Some of us do not have a choice.


there's almost always a choice to switch your ISP unless you're in some country area. switch to charter/comcast/anything else. (though I've had issues with comcast as well...)
Community Manager
03/14/2014 03:40 PMPosted by Hydef
What broke this time?


In a nutshell, server load. We've made some adjustments to help reduce that load as well as implemented new code that will ideally prevent this same scenario from happening again.

03/14/2014 03:42 PMPosted by Psijic
Blizzard tells the players to do a tracert and pathping because apparently it's all the players fault. LOL


As noted in another thread, by asking for trace routes, we're not placing blame on the user, we're simply attempting to better diagnose a problem so that we can help resolve it. Think of it like when a doctor asks for medical history or even day-to-day habits. That additional context can be key in identifying and treating an issue.

http://us.battle.net/d3/en/forum/topic/12082198142
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