Diablo® III

Error 395002

got this error too
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im having an issue in where my battle.net wont even open up. i click on it and it just doesnt appear. happened when it told me to restart battle.net.
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Customer Service
Please let us know if you are still having difficulty logging into the game.
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Successful Login!
Heroes hath been retrieved!
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is the battle.net program having issues? it wont show up when i click on it to play Diablo.
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I have problems starting up the Battle.net app starts up it says itr updating then says "Failed to Connect to the Battle.net Patch Service"... what is this blizz?! and its for like 6 hours NOW! i want to PLAY!
Edited by POIZN#2422 on 4/10/2014 4:00 PM PDT
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good now over here :)
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im still having the issue where battlenet wont open
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Just d/c'd from HC with this. Luckily i didn't die like i did yesterday but either way this is very annoying.
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can we get info on why the battle net app isnt working? all im seeing is the login issue only.been 2 hours and i want to play.
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Not working for me. Battle.net app works fine but it says i'm already playing the game which i'm not. Dafuq?
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I'm still getting this.... But my friend sitting next to me has zero issues.... :/
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Having latency issues and lots of d/c on NA.. Europe seems to be ok
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Still disconnecting about ten minutes into game time constantly. Left all public/general chat channels.
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Can't seem to go a half hour without getting disconnected.
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Ditto
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Cannot log in, as per above.
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So I was fine for a long time (like hours), so I finally decided to do a rift. Sure enough, it DC's literally two minutes after I enter and now the rift is gone. FML.
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90 Human Rogue
ViS
11090
1 192.168.0.1 (192.168.0.1) 1.444 ms 1.170 ms 1.047 ms
2 phnx-dsl-gw69.phnx.qwest.net (67.40.227.69) 26.877 ms 63.765 ms 25.435 ms
3 phnx-agw1.inet.qwest.net (75.160.238.33) 25.632 ms 26.398 ms 26.188 ms
4 lap-brdr-03.inet.qwest.net (67.14.22.78) 42.699 ms 38.455 ms 41.800 ms
5 63.146.27.102 (63.146.27.102) 35.169 ms 40.647 ms 35.848 ms
6 cr1.la2ca.ip.att.net (12.122.82.246) 42.614 ms
cr2.la2ca.ip.att.net (12.122.84.70) 41.533 ms 39.804 ms
7 gar20.la2ca.ip.att.net (12.122.128.181) 43.942 ms
gar29.la2ca.ip.att.net (12.122.129.241) 66.343 ms
gar20.la2ca.ip.att.net (12.122.128.181) 39.926 ms
8 12-122-254-234.attens.net (12.122.254.234) 47.539 ms 36.958 ms 39.926 ms
9 mdf001c7613r0004-gig-10-1.lax1.attens.net (12.129.193.250) 37.636 ms
206.16.68.46 (206.16.68.46) 37.215 ms
mdf001c7613r0002.lax1.attens.net (206.16.68.54) 37.479 ms
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Traceroute as requested and system profiler info as requested:

Model Name: iMac
Model Identifier: iMac13,2
Processor Name: Intel Core i7
Processor Speed: 3.4 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 16 GB
Boot ROM Version: IM131.010A.B05
SMC Version (system): 2.11f14
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I'm getting Code 10017 when I try to create or join a game, along with the following message:

"Unable to join channel. You have joined the maximum number of this channel type."

I've tried the following suggested fixes:

  • Exiting the game, as well as the Battle.net app and restarting them.
  • Logging in with a different character.
  • Deleting the Blizzard Entertainment folder from C:/ProgramData.
  • Delete the Cache folder from \Diablo III\Data_D3\PC\MPQs and running the repair tool from the Battle.net launcer
  • Are there any other options I could try?
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