Diablo® III

Freeze, after freeze, after freeze.

Really blizzard out of all things you could of fixed you didn't fix the freezing issue, or at least gave some kind of explanation why it happens, because i love how me and thousands of other players waste our time on a non-existent Rift because the game freezes as we try to use them. Can we seriously have it where it takes the rift keys AFTER you finish it or something -_-..
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How is yours freezing? What card? Mine has been freezing since I bought D3.. it's awful.
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Support Forum Agent
Vladdy676,

Please post your DXDIAG file so we can get more information about your computer.

Here's a support article that will show you how to get the DXDIAG:

Obtaining System Files

Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply.
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Support Contact Information

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------------------
System Information
------------------
Time of this report: 4/10/2014, 21:53:15
Machine name: DESKTOP-PC
Operating System: Windows 7 Home Basic 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Language: English (Regional Setting: English)
System Manufacturer: MICRO-STAR INTERNATIONAL CO., LTD
System Model: MS-7253
BIOS: )Phoenix - Award WorkstationBIOS v6.00PG
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 6000+ (2 CPUs), ~3.0GHz
Memory: 3072MB RAM
Available OS Memory: 2800MB RAM
Page File: 2544MB used, 3052MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Sound Tab 2: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: NVIDIA GeForce GT 630
Manufacturer: NVIDIA
Chip type: GeForce GT 630
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0F00&SUBSYS_84001043&REV_A1
Display Memory: 3142 MB
Dedicated Memory: 1998 MB
Shared Memory: 1143 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: SDM-X82
Monitor Id: SNY0680
Native Mode: 1280 x 1024(p) (60.020Hz)
Output Type: HD15
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver File Version: 9.18.0013.3221 (English)
Driver Version: 9.18.13.3221
DDI Version: 11
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 12/19/2013 16:26:04, 15230352 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71E3E-4C40-11CF-667F-0DA41CC2C435}
Vendor ID: 0x10DE
Device ID: 0x0F00
SubSys ID: 0x84001043
Revision ID: 0x00A1
Driver Strong Name: oem22.inf:NVIDIA_SetA_Devices.NTx86.6.1:Section026:9.18.13.3221:pci\ven_10de&dev_0f00
Rank Of Driver: 00E02001
Video Accel: ModeMPEG2_A ModeMPEG2_C ModeVC1_C ModeWMV9_C
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{F9F19DA5-3B09-4B2F-9D89-C64753E3EAAB}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Supported
DXVA-HD: Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_14627253&REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 06:00:21, 304128 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

Description: Digital Audio (S/PDIF) (High Definition Audio Device)
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0883&SUBSYS_14627253&REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7601.17514 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 11/20/2010 06:00:21, 304128 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: No, No
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No

---------------------
Sound Capture Devices
---------------------
-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x1106, 0x3038
| Matching Device ID: usb\root_hub
| Service: usbhub
| Driver: usbhub.sys, 11/26/2013 21:14:25, 258560 bytes
| Driver: usbd.sys, 11/26/2013 21:13:33, 6016 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ HID Keyboard Device
| Vendor/Product ID: 0x413C, 0x2105
| Matching Device ID: hid_device_system_keyboard
| Service: kbdhid
| Driver: kbdhid.sys, 11/20/2010 05:50:10, 28160 bytes
| Driver: kbdclass.sys, 7/13/2009 21:20:36, 42576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 19:11:24, 80896 bytes
| Driver: kbdclass.sys, 7/13/2009 21:20:36, 42576 bytes
|
+ PS/2 Compatible Mouse
| Matching Device ID: *pnp0f13
| Service: i8042prt
| Driver: i8042prt.sys, 7/13/2009 19:11:24, 80896 bytes
| Driver: mouclass.sys, 7/13/2009 21:20:44, 41552 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 11/20/2010 08:30:12, 53120 bytes
| Driver: sermouse.sys, 7/13/2009 19:45:08, 19968 bytes
| Driver: mouclass.sys, 7/13/2009 21:20:44, 41552 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 38.6 GB
Total Space: 152.6 GB
File System: NTFS
Model: WDC WD1600AAJS-08L7A0 ATA Device

Drive: F:
Free Space: 0.1 GB
Total Space: 0.1 GB
File System: NTFS
Model: WDC WD3200AAJB-00TYA0 ATA Device

Drive: G:
Free Space: 119.0 GB
Total Space: 305.1 GB
File System: NTFS
Model: WDC WD3200AAJB-00TYA0 ATA Device

Drive: J:
Model: DTSOFT Virtual CdRom Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 04:38:10, 108544 bytes

Drive: D:
Model: ATAPI iHAP422 8 ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 04:38:10, 108544 bytes

Drive: E:
Model: SONY DVD-ROM DDU1612 ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7601.17514 (English), 11/20/2010 04:38:10, 108544 bytes

--------------
System Devices
--------------
Name: VIA PCI to PCI Bridge Controller
Device ID: PCI\VEN_1106&DEV_C238&SUBSYS_00000000&REV_00\3&2411E6FE&1&18
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 08:30:06, 153984 bytes

Name: VIA Standard PCI to ISA Bridge
Device ID: PCI\VEN_1106&DEV_3337&SUBSYS_33371106&REV_00\3&2411E6FE&1&88
Driver: n/a

Name: VIA Rev 5 or later USB Universal Host Controller
Device ID: PCI\VEN_1106&DEV_3038&SUBSYS_72531462&REV_A0\3&2411E6FE&1&81
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.18328 (English), 11/26/2013 21:13:36, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 21:13:46, 284672 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 21:14:25, 258560 bytes

Name: NVIDIA GeForce GT 630
Device ID: PCI\VEN_10DE&DEV_0F00&SUBSYS_84001043&REV_A1\4&22A4D1A6&0&0010
Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 9.18.0013.3221 (English), 12/19/2013 16:26:04, 216864 bytes
Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 12/19/2013 16:26:04, 1163176 bytes
Driver: C:\Windows\System32\DriverStore\FileRepository\nv_disp.inf_x86_neutral_36b38abd08db846d\NvCplSetupEng.exe, 1.00.0001.0000 (English), 12/19/2013 16:26:04, 29384752 bytes
Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\Nvd3d9wrap.dll, 9.18.0013.3221 (English), 12/19/2013 16:26:04, 324128 bytes
Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\detoured.dll, 12/19/2013 16:26:04, 13088 bytes
Driver: C:\Program Files\NVIDIA Corporation\coprocmanager\nvdxgiwrap.dll, 9.18.0013.3221 (English), 12/19/2013 16:26:04, 226296 bytes
Driver: C:\Program Files\NVIDIA Corporation\license.txt, 2/26/2013 00:22:26, 21898 bytes
Driver: C:\Program Files\NVIDIA Corporation\OpenCL\OpenCL.dll, 1.00.0000.0000 (English), 12/19/2013 16:26:04, 53024 bytes
Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 9.18.0013.3221 (English), 12/19/2013 16:26:04, 10471712 bytes
Driver: C:\Windows\system32\NvFBC.dll, 6.14.0013.3221 (English), 12/19/2013 16:26:04, 847648 bytes
Driver: C:\Windows\system32\NvIFR.dll, 6.14.0013.3221 (English), 12/19/2013 16:26:04, 852768 bytes
Driver: C:\Windows\system32\nvapi.dll, 9.18.0013.3221 (English), 12/19/2013 16:26:04, 2698272 bytes
Driver: C:\Windows\system32\nvcompiler.dll, 8.17.0013.3221 (English), 12/19/2013 16:26:04, 17560352 bytes
Driver: C:\Windows\system32\nvcuda.dll, 8.17.0013.3221 (English), 12/19/2013 16:26:04, 9700224 bytes
Driver: C:\Windows\system32\nvcuvenc.dll, 8.17.0013.3221 (English), 12/19/2013 16:26:04, 2747680 bytes
Driver: C:\Windows\system32\nvcuvid.dll, 8.17.0013.3221 (English), 12/19/2013 16:26:04, 2947872 bytes
Driver: C:\Windows\system32\nvd3dum.dll, 9.18.0013.3221 (English), 12/19/2013 16:26:04, 15230352 bytes
Driver: C:\Windows\system32\nvinfo.pb, 12/19/2013 16:26:04, 18439 bytes
Driver: C:\Windows\system32\nvinit.dll, 9.18.0013.3221 (English), 12/19/2013 16:26:04, 141336 bytes
Driver: C:\Windows\system32\nvoglshim32.dll, 9.18.0013.3221 (English), 12/19/2013 16:26:04, 266984 bytes
Driver: C:\Windows\system32\nvoglv32.dll, 9.18.0013.3221 (English), 12/19/2013 16:26:04, 22960416 bytes
Driver: C:\Windows\system32\nvopencl.dll, 8.17.0013.3221 (English), 12/19/2013 16:26:04, 9657464 bytes
Driver: C:\Windows\system32\nvumdshim.dll, 9.18.0013.3221 (English), 12/19/2013 16:26:04, 1242400 bytes
Driver: C:\Windows\system32\nvwgf2um.dll, 9.18.0013.3221 (English), 12/19/2013 16:26:04, 15877216 bytes
Driver: C:\Windows\system32\nvdispco3233221.dll, 2.00.0037.0004 (English), 12/19/2013 16:26:04, 1049888 bytes
Driver: C:\Windows\system32\nvdispgenco3233221.dll, 2.00.0017.0002 (English), 12/19/2013 16:26:04, 893728 bytes

Name: VIA CPU to AGP Controller
Device ID: PCI\VEN_1106&DEV_B188&SUBSYS_00000000&REV_00\3&2411E6FE&1&08
Driver: C:\Windows\system32\DRIVERS\GAGP30KX.SYS, 6.01.7600.16385 (English), 7/13/2009 21:20:28, 57936 bytes

Name: VIA Standard Host Bridge
Device ID: PCI\VEN_1106&DEV_3336&SUBSYS_00000000&REV_00\3&2411E6FE&1&03
Driver: n/a

Name: VIA Rev 5 or later USB Universal Host Controller
Device ID: PCI\VEN_1106&DEV_3038&SUBSYS_72531462&REV_A0\3&2411E6FE&1&80
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.18328 (English), 11/26/2013 21:13:36, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 21:13:46, 284672 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 21:14:25, 258560 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_10DE&DEV_0BEA&SUBSYS_84001043&REV_A1\4&22A4D1A6&0&0110
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 05:59:29, 108544 bytes

Name: VIA PCI to PCI Bridge Controller
Device ID: PCI\VEN_1106&DEV_A238&SUBSYS_00000000&REV_00\3&2411E6FE&1&10
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 08:30:06, 153984 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_1106&DEV_3288&SUBSYS_72531462&REV_10\3&2C8B7305&0&08
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7601.17514 (English), 11/20/2010 05:59:29, 108544 bytes

Name: VIA Ultra VLINK Controller
Device ID: PCI\VEN_1106&DEV_287E&SUBSYS_337E1106&REV_00\3&2411E6FE&1&8F
Driver: n/a

Name: AMD Miscellaneous Configuration
Device ID: PCI\VEN_1022&DEV_1103&SUBSYS_00000000&REV_00\3&2411E6FE&1&C3
Driver: n/a

Name: VIA Standard Host Bridge
Device ID: PCI\VEN_1106&DEV_7336&SUBSYS_00000000&REV_00\3&2411E6FE&1&07
Driver: n/a

Name: VIA Standard Host Bridge
Device ID: PCI\VEN_1106&DEV_2336&SUBSYS_00000000&REV_00\3&2411E6FE&1&02
Driver: n/a

Name: AMD DRAM and HyperTransport(tm) Trace Mode Configuration
Device ID: PCI\VEN_1022&DEV_1102&SUBSYS_00000000&REV_00\3&2411E6FE&1&C2
Driver: n/a

Name: VIA I/O APIC Interrupt Controller
Device ID: PCI\VEN_1106&DEV_5336&SUBSYS_00000000&REV_00\3&2411E6FE&1&05
Driver: n/a

Name: VIA USB Enhanced Host Controller
Device ID: PCI\VEN_1106&DEV_3104&SUBSYS_72531462&REV_86\3&2411E6FE&1&84
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7601.18328 (English), 11/26/2013 21:13:41, 43520 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 21:13:46, 284672 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 21:14:25, 258560 bytes

Name: VIA Standard Host Bridge
Device ID: PCI\VEN_1106&DEV_1336&SUBSYS_00000000&REV_00\3&2411E6FE&1&01
Driver: n/a

Name: AMD Address Map Configuration
Device ID: PCI\VEN_1022&DEV_1101&SUBSYS_00000000&REV_00\3&2411E6FE&1&C1
Driver: n/a

Name: VIA Standard Host Bridge
Device ID: PCI\VEN_1106&DEV_4336&SUBSYS_00000000&REV_00\3&2411E6FE&1&04
Driver: n/a

Name: VIA Rhine II Compatible Fast Ethernet Adapter
Device ID: PCI\VEN_1106&DEV_3065&SUBSYS_72531462&REV_7C\3&2411E6FE&1&90
Driver: C:\Windows\system32\DRIVERS\fetnd6.sys, 1.09.0000.0010 (English), 7/13/2009 18:02:53, 44032 bytes

Name: VIA Serial ATA Controller - 0591
Device ID: PCI\VEN_1106&DEV_0591&SUBSYS_72531462&REV_80\3&2411E6FE&1&78
Driver: C:\Windows\system32\DRIVERS\viaide.sys, 6.00.6000.0170 (English), 7/13/2009 21:19:10, 16976 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 21:19:03, 42560 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 21:26:15, 21584 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (English), 8/4/2013 21:56:47, 133056 bytes

Name: AMD HyperTransport(tm) Configuration
Device ID: PCI\VEN_1022&DEV_1100&SUBSYS_00000000&REV_00\3&2411E6FE&1&C0
Driver: n/a

Name: VIA Standard Host Bridge
Device ID: PCI\VEN_1106&DEV_337B&SUBSYS_00000000&REV_00\3&2411E6FE&1&98
Driver: n/a

Name: VIA Rev 5 or later USB Universal Host Controller
Device ID: PCI\VEN_1106&DEV_3038&SUBSYS_72531462&REV_A0\3&2411E6FE&1&83
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.18328 (English), 11/26/2013 21:13:36, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 21:13:46, 284672 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 21:14:25, 258560 bytes

Name: VIA Bus Master IDE Controller - 0571
Device ID: PCI\VEN_1106&DEV_0571&SUBSYS_72531462&REV_07\3&2411E6FE&1&79
Driver: C:\Windows\system32\DRIVERS\viaide.sys, 6.00.6000.0170 (English), 7/13/2009 21:19:10, 16976 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 21:19:03, 42560 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 21:26:15, 21584 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7601.18231 (English), 8/4/2013 21:56:47, 133056 bytes

Name: VIA Standard PCI to PCI Bridge
Device ID: PCI\VEN_1106&DEV_337A&SUBSYS_337A1106&REV_00\3&2411E6FE&1&99
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7601.17514 (English), 11/20/2010 08:30:06, 153984 bytes

Name: VIA Rev 5 or later USB Universal Host Controller
Device ID: PCI\VEN_1106&DEV_3038&SUBSYS_72531462&REV_A0\3&2411E6FE&1&82
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7601.18328 (English), 11/26/2013 21:13:36, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7601.18328 (English), 11/26/2013 21:13:46, 284672 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7601.18328 (English), 11/26/2013 21:14:25, 258560 bytes

Name: VIA Standard Host Bridge
Device ID: PCI\VEN_1106&DEV_0336&SUBSYS_03361106&REV_00\3&2411E6FE&1&00
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7601.17514
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7601.17514
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7601.17514
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7601.17514
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7601.18221
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
WMT VIH2 Fix,0x00200000,1,1,WLXVAFilt.dll,16.04.3508.0205
Record Queue,0x00200000,1,1,WLXVAFilt.dll,16.04.3508.0205
WMT Switch Filter,0x00200000,1,1,WLXVAFilt.dll,16.04.3508.0205
WMT Virtual Renderer,0x00200000,1,0,WLXVAFilt.dll,16.04.3508.0205
WMT DV Extract,0x00200000,1,1,WLXVAFilt.dll,16.04.3508.0205
WMT Virtual Source,0x00200000,0,1,WLXVAFilt.dll,16.04.3508.0205
WMT Sample Information Filter,0x00200000,1,1,WLXVAFilt.dll,16.04.3508.0205
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7601.17514
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7601.17713
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7601.17514
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7601.17514
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7601.17713
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7601.17713
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,12.00.9200.16426
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7601.17528
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7601.17713
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7601.17528
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7601.17514
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7601.17528
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7601.17713
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7601.17514
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7601.17713
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7601.17514
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7601.17713
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7601.17528
Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.06.7601.17713
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7601.17713
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7601.17713
File Writer,0x00200000,1,0,WLXVAFilt.dll,16.04.3508.0205
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7601.17514
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7601.17514
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7601.17514
File writer,0x00200000,1,0,qcap.dll,6.06.7601.17514
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7601.17713
Overlay Mixer2,0x00200000,1,1,qdvd.dll,6.06.7601.17713
AVI Draw,0x00600064,9,1,quartz.dll,6.06.7601.17713
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7601.17514
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7601.17514
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7601.17528
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7601.17514
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7601.18386
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7601.18386
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7601.17514
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7601.17514
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7601.17528
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7601.17514
Overlay Mixer,0x00200000,0,0,qdvd.dll,6.06.7601.17713
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7601.17713
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7601.17713
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7601.17713
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7601.17713
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7601.17528
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7601.17514
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7601.17713
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7601.17713
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7601.17713
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7601.17514
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7601.17514
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7601.17669
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7601.17713

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7601.17514
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7601.17713
Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.06.7601.17514
Logitech Video (I420),0x00200000,1,1,qcap.dll,6.06.7601.17514
Intel IYUV codec,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft RLE,0x00200000,1,1,qcap.dll,6.06.7601.17514
Microsoft Video 1,0x00200000,1,1,qcap.dll,6.06.7601.17514

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
PCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7601.17713
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7601.17713
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7601.17713

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7601.17528
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7601.17528

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7601.17713

WDM Streaming Rendering Devices:
HD Audio Speaker,0x00200000,1,1,ksproxy.ax,6.01.7601.17514
HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7601.17514
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7601.17514

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7601.17514

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7601.17669
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7601.17514

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7601.17708
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7601.17708
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7601.17708
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7601.17708

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7601.17514

Audio Renderers:
Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7601.17713
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7601.17713
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7601.17713
Digital Audio (S/PDIF) (High De,0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Digital Audio (S/PDIF) (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7601.17713

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

Like this?
Reply Quote
Same issue. Tons having this problem. Mine worked perfectly flawless, never once froze whether in vanilla or in RoS, until today 4/10/14. Now it's unplayable.

No drivers on my side changed. I even rolled back to 2 days ago, 4 days ago (You know those times when it was no problem at all), and it still crashes. Something on their side changed. Not ours.
Reply Quote
Support Forum Agent
Vladdy676,

Let's try a different video driver to see if that helps. Uninstall the current driver by using a program called Driver Fusion. This program will ensure that all previous driver files are completely removed.

Here's a link to the Driver Fusion download.

Once there, click on the "Download From Treexy" button to download the free trial.

***Don't download the Premium version.***

1. Run Driver Fusion.
2. Click on "Display" and select "Nvidia".
3. Click on "Delete".
4. You will be asked if you are sure if you want to delete the entries, click on "Yes".
5. Driver Fusion will do it's job, but you may see a message saying that some entries could not be deleted, and it will then ask if you would like to take a look at premium benefits, click on "No".
6. Restart when asked do so.
7. Repeat the same steps for "PhysX" instead of "Display".

Once those two are completely removed, go ahead and install the suggested driver.

Here's a link for the new driver download: http://www.nvidia.com/download/driverResults.aspx/73213/en-us

When you are going to install the driver I would like for you to select Custom Install > Graphic Driver only.
______________________________________________________
I'm available Monday through Friday from 11AM to 8PM Pacific Time
Support Contact Information

Got some feedback?
Reply Quote
I tried the steps above. Made matters worse, at least for me. Now when I crashed in a Rift, it made me BSOD twice on start-up. I had to restore to another point again. I will no longer load into this game until I see something addressed hopefully.

I really do like the game, but something is up. Everything else runs flawlessly. And no problems from D3/RoS until today, 4/10/14. Now that I restored, all games are running fine, just not D3. The problem (at least for me) are not video drivers, especially when all types of cards (Nvidia AND Ati) have reported this problem, starting today.

Thank you
Reply Quote
Everything happened right after that quick update at like 930 pm est times now it seems that my character is stuck in game which isnt allowing me to enter or make games! #ERROR10017 =[
Reply Quote
I have to add to i love when they say its your computer i can log into my other diablo accounts just not the one i got dced on.....
Reply Quote
Support Forum Agent
Zane,

1. Please post your DXDIAG file so we can get more information about your computer.

Here's a support article that will show you how to get the DXDIAG:

Obtaining System Files

Once you have the DXDIAG file, open it and copy/paste the entire file into your next reply.

2. Let's download BlueScreenView. BlueScreenView is a free program that scans all of the minidump files created during 'blue screen of death' crashes, and displays the information about all crashes in one table.

Here's a link where that download can be found: http://download.cnet.com/BlueScreenView/3000-2094_4-10965136.html

Once you have that downloaded and installed, open it and locate the most recent crash. Then provide me with the data located in the "Bug Check String", "Bug Check Code", and "Caused by Driver" columns for that crash.
______________________________________________________
I'm available Monday through Friday from 11AM to 8PM Pacific Time
Support Contact Information

Got some feedback?
Reply Quote

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