Diablo® III

Account banned? Why?


Hi Guys. I just want to know how can my account be banned? I was at work for about a month a was not able to play D3. Then I started playing 2 days ago and today I saw an icon in my account saying "This account has been banned." Anybody know what I can do about this?
either use live chat option, or call them.
Is this just in battle net launcher? like where it says play? Mine says the same thing which is weird as i haven't played in a few months. My account is fine i can log in, just did. Maybe its an error in the launcher?
MVP - Technical Support
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It is just a launcher glitch. There is a post on Tech Support about it and it was confirmed by Blues last night to be a display issue. If you can play then you are not banned.

08/20/2014 04:38 AMPosted by swords
either use live chat option, or call them.

If he really was banned then neither of these would work. They only take ban appeals via ticket.
@Mike Yes it is on the Battle.net launcher.
@swords @MissCheetah Thanks.
I got the same thing this morning and sent them a ticket,but glad to know its a glitch because i am still able to play
Support Forum Agent
Posts: 877
Here's the post with Omrakos and Exeliran's most recent responses about this issue which is affecting some Battle.net Desktop Applications.

08/19/2014 07:49 PMPosted by Exeliran
Hello everyone!

Wanted to give you all a quick update on this.

We've got enough logs now (thank you everyone for the help!) and we're currently looking into the cause of this. We'll update you as we get more information.

It seems to be largely a display issue and is not actually impacting the ability to play; if this changes please let us know.

Thank you all for the reports and the assistance in tracking this down.

I'll be locking the thread up as we do not discuss specific account actions here in the forums, however if there is anyone who needs to contact us directly to inquire about an account action that does not appear to be related to a display issue please contact us through the option on this page.
Edited by Araxom on 8/21/2014 10:22 AM PDT
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