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Support Forum Agent
We’ve received several reports from PlayStation users in Europe who digitally purchased Ultimate Evil Edition and had the client downloaded in a language different from that of their console’s default language. If you’re experiencing this, we encourage you to proceed with the following steps to correct the issue.
Step 1: Remove the existing version of Diablo III: Reaper of Souls - Ultimate Evil Edition from your console system. The executable for the game is separate from the saved data, and if you’ve played Ultimate Evil Edition at all, you will only want to remove the game data, not the save file. To do this:
Step 2: Once the Ultimate Evil Edition game data has been deleted from your system, navigate back into the PlayStation Store and look for it there (you will not have to repurchase the game, the record of your previous purchase is not lost). Select the game, and you will see that there are two different downloads available. The larger of the two is the English/French/Italian/German/Spanish (EFIGS) version, the smaller of the two is the Polish/Russian (POL/RUS) pack.
EFIGS 21.8 GB
POL/RUS 11.5 GB
EFIGS 37.8 GB
POL/RUS 20.5 GB
Step 3: Choose the appropriate download and the game will then reinstall. If you haven't deleted the saved game data (which is approximately 13 MB), then the new language version will pick right up where you left off.
We apologize for any inconvenience this may have caused and we’ll have the different packs labelled appropriately in the near future. Good luck, nephalem. We wish you fortune and glory in your continuing adventures across Sanctuary!
Edited by Lylirra on 8/20/2014 10:12 PM PDT
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