Diablo® III

Achievement Display Bug

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Community Manager
Posts: 369
Just a heads-up: We’ve received some reports from players who are currently unable to view their achievements in-game after updating to patch 2.1.0. If you experience this issue, please exit Diablo III completely and re-launch the game from the Battle.net desktop app. The issue should disappear.

If this issue persists after re-launching the game client, or if you experience any other game-related issues while playing Diablo III, please report them in the Bug Report forum so that we can investigate further.

If you’re experiencing technical issues with the patching process, connecting to Battle.net after installing the patch, or errors while playing a newly-patched game, please visit our support site or post in the Technical Support forum for assistance.

Thanks, and welcome to patch 2.1.0!
Edited by Lylirra on 8/26/2014 5:42 PM PDT
Community Manager
Posts: 369
Update:

Please see Tsarnis' post here for more information.

Hi Everyone,

I just wanted to chime in and let all of you know that we are aware that we are actively investigating this issue, and hope to have a resolution in place soon.

In the short term, the log out workaround (detailed here) is working for many players and we encourage you to give that a try if you are experiencing this. Please note that this is just a temporary workaround, and may not work for all players. If this does not work for you right away, please wait a short while and try again.

We really appreciate your patience while we are working on a permanent resolution. Thank you all for the reports about this!
Edited by Lylirra on 8/29/2014 10:57 AM PDT
Community Manager
Posts: 3,369
Update:

If you are still affected by the Achievements UI bug, please try switching to the Europe servers from the login screen, hit Play to launch the game, log out, then try switching back to the Americas servers. This should solve the issue. If it doesn’t, please let us know in this thread.

In the meantime, we believe we have identified the problem and are working with our ISP to resolve it as soon as possible. Once again, your achievements and progress are not lost.
Community Manager
Posts: 369
Update:

We're continuing to investigate and troubleshoot more permanent solutions to this issue and will work to keep you all as updated as possible in this thread.We sincerely apologize for the inconvenience this particular bug has caused and thank you all for your ongoing reports!
Edited by Lylirra on 8/29/2014 3:55 PM PDT
Community Manager
Posts: 369
Update:

We've successfully developed and deployed a fix for this issue in all regions. At this time, this particular achievement display bug should be resolved. Thanks for all your feedback, everyone!
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