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Bump, not everyone in Hong Kong can read Chinese, there are still a lot that only know English, please review this case
For those who agree there should be at least English for the Hong Kong Region, please also support a similar thread in SC2 forum that I just found and hopefully we can get enough people to catch their attention: http://us.battle.net/sc2/en/forum/topic/4175551740
Edited by hfok on 3/18/2012 8:17 PM PDT
I also have the same concern. I cant read Chinese but I live in HK and myBnet account address is in HK.
I submitted my question to support and this is the reply I got from Blizzard Customer Service(which is not helpful at all)
Thanks for contacting us regarding the purchase of Diablo 3. The game is region specific, and so you will not be able to purchase the game for a different region other than the one you live in. At this time I don't have any information on whether you can change the language once you purchase the Chinese client to English. You may wish to contact the customer support department over there, they may be able to assist you further:
Thank you for your time!
I got this reply on 3/18/2012 9:54 AM (GMT+8)
So I still do not know what would be my option.
Here's what they replied....
首先感謝您對《智凡迪》的支持與愛護，關於您的問題，目前台灣地區的Battle.net帳號僅能預購繁體中文的版本，如要購買全語系的版本，建議您持續留意日後 Battle.net 頁面公告即可。若您尚有其他問題，歡迎您透過聯絡客服支援信箱詢問，謝謝您！
Here's the Google translate
Dear players hello:
Thank you Blizzard Technical support and care for your problem, Taiwan Battle.net account can only pre-order the Traditional Chinese version, such as to buy the whole language version, it is recommended that you continue to pay attention to the future Battle. net page bulletin can. Should you have other questions, welcome your inquiry through the contact customer support mailbox, thank you!
Same situation here. I can't read a word of Chinese. I'm residing in Hong Kong. My 3 WoW accounts and my starcraft 2 license are all in English... yet it won't let me buy anything other than "Available Languages: 繁體中文"
Blizzard... I'm happy to buy your product, so long as I know I'll actually be able to read it! Please don't overlook this fairly obvious need!
Thanks! That does help solve one technical issue.
…But on to the next road block. When I try to pre-purchase a digital copy (in the wrong language of course but that's solved by NeonTurtles' advice above), I get this: "You need 1,499 Balance more to pay for this item".
There appears to be absolutely no other payment method to choose (not paypal, not credit cards, etc.). This is a Diablo 3 problem, and not an issue when buying any WoW related account services. It happily takes all normal payment methods.
I presume this balance is some kind of Taiwan in-store Prepaid Card that one must fly to Taiwan to purchase (IE not acquirable available in Hong Kong) ?
Of course I can get a friend from a different country to help out, but this surely isn’t the intended method they want Hong Kong consumers to use to purchase this game.
So you're saying that I can purchase the Chinese version, but install/play the English version?
What if I buy the hardcopy Chinese version? Would I be able to register the game and download the English digital copy?
Could you please elaborate more on this method. Especially of any potential pitfalls?
Edited by Wispur on 4/5/2012 12:29 AM PDT
The biggest pitfall you face is that the US download will not recognize the authenticated Chinese version of your battle.net account.
That is... You purchase the Chinese product, and when you go to log into the US version you downloaded (by changing the download path), the product does not allow you to log in.
It is very likely that the two products (as specified by Blizzard) are region specific, meaning they authenticate based on regional battle.net info.
I wouldn't pre-order a Chinese copy, hoping that the US download will work, unless a Blizzard employee verifies this will work. You might just end up with a Chinese copy you cannot use :(.
On a side note - I definitely think Blizzard should remedy this, as there is no reason why an American stationed overseas should not be able to buy/play an english version...
Wait, my Diablo 3 says Region: Global. Shouldn't that mean you can play on any language of D3 in any region? And it doesn't say Taiwan/chinese or North America/English like WoW or Starcraft II. It only says the language for Diablo 3. But that's just guessing. The only reason I tried is because of the Region:Global thing.
The game cards are relatively easy to get. You can get them at most/any 7-11s in HK. Just ask at the cashier because not all the 7-11s display them.
Edited by D3BETA on 4/8/2012 7:33 AM PDT
Yeh I live in Hong Kong too and being one of those people who prefer English.
I think the smartest thing to do it probably not to pre-order it from battlenet but rather go to one of those stores like HMV or game stores in wanchai or whatever and get a proper hard copy in English and you'll be safe.
Also remember to pre order coz you know there's always lack of supply of this kinda thing around here.
my situation is even weirder. i live in china and i can actually read simplified chinese. however my account is locked to taiwan for whichever reason i fail to understand and i can only download it in traditional chinese (which i cant read).
i also called a customer rep. yesterday and he says that in their backend system my country is registered as China.
So why am i locked to taiwan and traditional chinese???
also i can only make purchases with taiwanese prepaid cards? how on earth am i supposed to get hands on one of those if I do not live there???
Edited by dom#2479 on 4/18/2012 7:50 PM PDT
I know the title states Hong Kong but I'm thinking this is a general region issue. I live in Mainland China and I'm facing the same problem. I'm pretty sure that one way or another we will be able to get around the client but the payment method is what baffles me. Those TW MyCards are pretty easy to get but I don't want to just use a different payment method when I've been fully capable of buying SC2 with my CC.
One thing I would like to ask, though. If I were to buy the retail version from my home country, Greece, would I be able to link it to my Bnet account that is currently registered in the Taiwan region?
With all of this in mind, I don't understand why purchasing digital products is so complicated. As I and others before me stated earlier there have been no issues with buying other titles with our CCs despite our region being locked to TW. Why is D3 suddenly only purchasable with Balance?
Guys, the only thing I see that is the solution is buying from physical retailers like hmv and such
If you check out my post on my website here I go over how I've bought it online from HMV website, and I think they can ship you DVDs too
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