If you wish to contact our Support team directly, you may do so through the following channels:
- You can keep track of all your communication with Customer Support through your Battle.net account.http://battle.net/support/article/contact
Please keep all posts on topic. This means technical issues, advice, and discussion of technical issues.
Bug reports [/b]should be directed to the bug report forums: http://us.battle.net/d3/en/forum/5386229/
Game discussions, criticism, or commentary should be posted in the appropriate gameplay forums.
When requesting assistance with or discussion an issue, please create your own thread unless a topic for the issue already exists.
Please refrain from using profanity in your subject lines or thread body. While we do employ a filter that obscures offensive language this does not give license to use it freely.
Please make new posts for your own issue, except where a solution has already been posted. Otherwise, please do not change the subject.
Do not hijack threads with your new topic. Posting an issue which is similar but distinct from the original topic means that replies must either ignore your post or that of the original poster.
Please post a subject title that provides a clear indication of the problem you are experiencing. Posting something like "Major problem!! Look inside" does not communicate anything about the issue you are facing.
Unless addressing an issue not already covered in the in-game alert or the server status forum, please do not create posts relating to server stability or down time.
Please refrain from posting commentary or complaints about the game, the support process, or policy enforcement. We understand that emotions can run high while dealing with technical issues, but such posts do not advance our goal of providing assistance to the widest audience of customers in this forum.
Please do not post direct contact info for other companies. It is OK to post links to websites where contact info can be found, but posting actual info here on the forums is not permitted.
We hope that this forum can continue to be a place where users can find quick resolution to their issues. To help do this we ask that the above guidelines be observed at all times when contributing to this forum.
Lastly, please remember that Blizzard provides these forums as a venue for our customers to discuss our games. Posts can be deleted and users may be banned from this site, without prior warning or explanation, at the sole discretion of the forum moderators.