Diablo® III

Mac OS X crash while downloading game

89 Blood Elf Hunter
2930
Posts: 5
I have tried everything from updating, turing off sleep, connecting my comp to with an ethernet cable, deleting d beta files, everything i can think of but every time i try to install the pre download for d3 its crashes at a random time. usually a few hours in and gives me this ERROR #1 (0x13370001) Fatal Exception EXC_BAD_ACCESS KERN_PROTECTION_FAILURE also, my comp is a brand new iMac so space can't be an issue. I would appreciate any help or ideas on what may be going on and I hope to see you all online when hell arrives
Reply Quote
Posts: 139
Same here, my downloader literally disapears after a few hours, I have turned off all sleep related problems, and longest it went was for about 14 hours, and then boom, it disapeared, How the hell do i download this game
Reply Quote
Blizzard Employee
Posts: 14,784
05/11/2012 11:52 AMPosted by Herbb
I have tried everything from updating, turing off sleep, connecting my comp to with an ethernet cable, deleting d beta files, everything i can think of but every time i try to install the pre download for d3 its crashes at a random time. usually a few hours in and gives me this ERROR #1 (0x13370001) Fatal Exception EXC_BAD_ACCESS KERN_PROTECTION_FAILURE also, my comp is a brand new iMac so space can't be an issue. I would appreciate any help or ideas on what may be going on and I hope to see you all online when hell arrives

It's best to post your system specs, so we know what kind of Mac you are running.

Obtaining System Information
    1. Hold the 'Option' Key and choose System Profiler/Information from the Apple Menu.

    2. Copy the information from the following sections:
  • Hardware (remove the Serial Number line)
  • Graphics/Displays
  • Software (remove the Computer Name and User Name lines)

________________________________________________
Mac Tech Support for Baaaaahlizzard Entertainment | Sun-Thur

This is small step for me, but big step for humanity. Or something like that...
Reply Quote

Please report any Code of Conduct violations, including:

Threats of violence. We take these seriously and will alert the proper authorities.

Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.

Harassing or discriminatory language. This will not be tolerated.

Forums Code of Conduct

Report Post # written by

Reason
Explain (256 characters max)

Reported!

[Close]