Diablo® III

Stuck at Updating Setup files.

I have tried every sugestion i could find, deleted Agent folder, set compatibility modes, removed them, ran on safe mode with networking, downloaded an *working* agent from a friend that has a working installation.

how do i install this thing?
90 Night Elf Druid
7385
same here.
just to make it clear this is the error i get

This application has encountered a critical error:

ERROR #1 (0x13370001) Fatal Exception
Program: C:\ProgramData\Battle.net\Agent\Agent.524\Agent.exe
Exception: 0xC0000005 (ACCESS_VIOLATION) at 0023:10001B40

The instruction at "0x10001B40" referenced memory at "0x063AFA9A".
The memory could not be read.

Crashed Thread: 0x00001130

Project: 19130001
Build: 524
Project Name: Agent

i would paste the whole thing but its huge and i have sent enough reports already
90 Night Elf Druid
7385
im not getting an error. just stuck at updating setup files.
same, tried the secondary login fix, compatibility, admin..nothing solves it.
90 Night Elf Druid
7385
this is pissing me off :(.
bump for justice, glad iam not the only one
I'm stuck here as well... This also happened with the Open beta download... i finally just gave up on it but this needs to be fixed... Would downloading it from the disc solve the problem.
Edited by TheLawGivah#1916 on 5/14/2012 9:35 AM PDT
Stuck at about 2/3 Updating Setup Files. Not really sure what to do :[
90 Blood Elf Hunter
0
Same here, trying to install game client now and this happens.
I've tried all the solutions posted here
http://www.keenandgraev.com/2012/05/12/diablo-3-stuck-updating-setup-files-fix/
but nothing works....no error message, updating setup files just gets stuck indefinitely halfway through. All other forum posts on this topic have been deleted. It would suck to not be able to play D3 tonight after preordering it so long ago.
Having the same problem. Can't download it because It's stuck on updating setup files at 90% and crashes
85 Dwarf Shaman
1080
I did the Secondary Log-in fix and the bar for Updating Setup Files almost reached the end... where is everyone else stuck?

Before the fix, the green bar would always stick below the 's' in 'files.' Now, it's stuck about a quarter inch from the end...
Same here, trying to install game client now and this happens.
I've tried all the solutions posted here
http://www.keenandgraev.com/2012/05/12/diablo-3-stuck-updating-setup-files-fix/
but nothing works....no error message, updating setup files just gets stuck indefinitely halfway through. All other forum posts on this topic have been deleted. It would suck to not be able to play D3 tonight after preordering it so long ago.


What's funny is i made a thread on this. And your right! ALL have been deleted!!! Are they trying to sweep this under the rug instead of fixing it.>?!
05/14/2012 09:36 AMPosted by Zarcissa
http://www.keenandgraev.com/2012/05/12/diablo-3-stuck-updating-setup-files-fix/


In Fix #1, I dont have a Secondary Logon thingy? wtf do i do now?
Mines usually gets to a little past the s in "files" So annoyed!! :[
85 Human Warrior
6435
Made a post about this myself didn't realize this thread was already here, but i can post the long list of the error message or just leave it in my own, either way bump this thread these problems need fixin'!
Mine is stuck 2/3rd of the way through too. no error message, "updating setup files" has been going on for hours, have tried every fix mentioned.
http://www.keenandgraev.com/2012/05/12/diablo-3-stuck-updating-setup-files-fix/

Fix# 3

My battle.net folder was in c:/documents and settings/all users/application data <-- which is a hidden file btw so you'll need to click tools > folder options... > view tab and check show hidden files and folders.

Deleted Battle.net folder

opened blizzard entertainment > battle.net deleted cache folder

then ran it again and it became unstuck during open beta

Edit - It's a problem with agent.exe, so you delete battle.net folder to replace it.
Edited by Gnosis#1870 on 5/14/2012 10:07 AM PDT
85 Human Warrior
6435
http://us.battle.net/d3/en/forum/topic/4926623928?page=1#5

side note for any blue's who're looking for the long error message.
Edited by Ormagöden#1948 on 5/14/2012 10:07 AM PDT
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