05/14/2012 10:56 AMPosted by FearnotSrsly, no official response about this problem?
not enough of an issue yet?
05/14/2012 10:59 AMPosted by AcalisGlad I'm not the only one with this problem. Once more people get the install done I think this will start happening a lot more.
This may be similar with WoW, where you hit the Play button, and nothing happens. There's probably some interference from another program running in the background, so I would boot into a http://us.battle.net/support/en/article/shutting-down-background-applications" class="bml-link-url2">Selective Startup</a> first. This is a preliminary step, and may help. If not, we'll want to look deeper into what's running the background.
'Constant change is here to stay.'
edit: For support if they are scanning these looking for details, Win7 64bit, running only Microsoft Security Essentials and Windows Defender - no 3rd party firewall or antivirus. Disabling makes no difference to the symptom.
Diablo III Launcher.exe and Diablo III.exe files are going to be new for any security programs, or may appear as unfamiliar files to any security programs you might have installed. Most security programs should already be 'informed' or 'apprised' of Diablo III, and should allow Diablo III to start up and make connections (once Diablo III is officially launched and the servers go online at 12 Midnight tonight). You'll want to be sure that your security programs have the latest updates or virus definitions, and take these steps as well:
1) Configure your firewall or security program: http://us.battle.net/support/en/article/firewall-configuration-for-blizzard-games" class="bml-link-url1">http://us.battle.net/support/en/article/firewall-configuration-for-blizzard-games</a>
2) Disable your firewall or security program: [url]http://www.bleepingcomputer.com/forums/topic114351.html[/url]
3) Uninstall your firewall or security program, and reinstall it afterwards: [url]http://kb.eset.com/esetkb/index?page=content&id=SOLN146[/url]
'Constant change is here to stay.'
kk. i got it
here is what i did..
update your windows, especially update anything related to net.framework
if still not working, try delete the 'battle.net' folder. If you use XP, go to my computer>>Disk C>> Documents and settings>>all users>>application data (this folder is hidden). There should be a folder called 'Battle.net'. I deleted it then I clicked 'Diablo III Setup' which we used to install the game, 'checking setup files' popped up and this will generate a new 'battle.net' folder for you. You do not need to click install this time, just close it, and run Diablo III on your desktop again. It will start updating files again, but amount of files is less this time, down from 14xxx to 12xxx. After it finishes, you should be able to start the game.
Glad it worked for you Fangzhewolai.
I suspect what is frustrating for so many people is.....this is complicated. If any one of 10 things aren't working properly, you could get this symptom. Somebody will fix one thing on their system, and post "This is it everybody - I've solved it"....but that was only one person's solution
I've not yet tried to completely uninstall and delete and redownload - but that's getting to be my next thing to try (not suggesting anybody else waste a ton of downloading, but I will). My system downloaded the install just fine, it patched and updated it just fine...everything was good until game day - and then after it got finished doing the game day patch, it stuck on the launcher - and now I have the same symptoms as those who couldn't get the download to work. I didn't suddenly install any new software, change any connection settings, or do anything else on the machine - but I've done everything I can find in these forums....everything that was posted when I experienced this same issue with the beta - and nothing has yet resolved it. What sucks is that downloading everything again is double the data....compared to the beta.
Threats of violence. We take these seriously and will alert the proper authorities.
Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.
Harassing or discriminatory language. This will not be tolerated.