Diablo® III

"Failed to download installation file"

85 Draenei Paladin
8370
Posts: 42
" failed to download installation file (http://ak.worldofwarcraft.com.edgesuite.net/d3-pod/installdata/win/diablo3_enus_disk_encrypted_win.blob)
please check your internet connection and try again. "

I click install, after a short delay i get this message. After scanning the forums for a while it seems others get this too. How can i/we fix this? Was anyone able to fix it?
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59 Undead Death Knight
9320
Posts: 3,085
Do you have or ever had McAfee installed?
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85 Draenei Paladin
8370
Posts: 42
yes
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59 Undead Death Knight
9320
Posts: 3,085
You need to allow the Diablo III setup on its firewall then. It sometimes detects an application as suspicious and blocks it.

If your license expired, you should uninstall McAfee and then run their removal tool:
http://service.mcafee.com/FAQDocument.aspx?id=TS101331
McAfee Removal tool (MCPR.exe)
http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
Edited by e1D#1473 on 5/14/2012 11:28 AM PDT
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85 Draenei Paladin
8370
Posts: 42
THANK YOU ! :)
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did it work for you lightomatic,mine didn't
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19 Troll Hunter
350
Posts: 1
I'm having the same issue. Even after disabling my anti-virus and even uninstalling my Norton Anti-Virus I can't install the game. I believe my ISP blocks the required ports to download the game. Very discouraging, as I just bought a CD copy thinking I wouldn't need a internet connection using p2p to activate.

Any response from a Blue would be much appreciated. Not sure why Blizz can't do a direct download link for people who are experiencing this issue.
Edited by Actrise#1283 on 5/14/2012 11:05 PM PDT
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100 Dwarf Hunter
10710
Posts: 33
Bump.
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Posts: 42
bump
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uhm... it said my code has been used already? and my d3 wont install it says something about the connection and check this website but nothing is wrong with my connection.I put a guest code in it and it worked and now after i have beatin the skeleton king it showed me to go to the d3 website but my bro messed up i uninstalled d3 whitch i shouldnt have and now it wont install again.. wow very complicated and annoying
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yes! u need to deactivate your firewall! and then u can finally install the game.
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Finally worked for me, got the error message for ages until I uninstalled McAfee. !@#$ing McAfee -.-
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