Diablo® III

Can't Install Diablo 3?

12 Tauren Druid
Posts: 42
Hey, So yesterday I pre-purchased Diablo 3, When i did click Install for it it told me "The fire from the sky still falls, Diablo 3 has not yet launched" I presumed that meant it wasen't the 15th yet so i couldn't install itbut today i clicked it again out of curiosity and it sent me on to the license agreement page and when i accepted it onto the download page,However when i did get onto the download page i got a message saying "error please contact customer support" Does anybody know what this means and could help me overcome it, so that I may continue with the Installation. Thank you.
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40 Worgen Druid
Posts: 555
Hes saying he has an error that isnt supposed to be there.
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85 Worgen Druid
Posts: 5
happening to me aswell, an unexpected decrytion error or something
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Just to confirm you are using the NEW version of the downloader if you are using EN Europe or the German version? The versions downloaded before Saturday wont work anymore.
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90 Night Elf Rogue
Posts: 7
Same error.
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It's already 8:05am 14th May PDT and my US EN installer is still locked with "The fire from the sky still falls, Diablo 3 has not yet launched" message.

What gives?
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Same here Im in Canada if that has any bearing
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Posts: 2
For real! The downloader still says the fire from the sky still falls.
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same thing happening to me here, still cant install, what is going on ?
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Posts: 56
still can't install
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5 Orc Rogue
Posts: 4
Same here! this is crap!
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Posts: 2
Works now!
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this helped


Battle.net Update Agent (Agent.exe) Issues
Issues with the Agent helper program may prevent Diablo III from installing or updating properly. If you notice your installation hanging, or if you receive errors specific to Agent, try the following steps:

Stop the installation process if it’s still running.
Wait for at least one minute. Ensure that Agent.exe no longer appears in the Processes tab of your Task Manager.
Restart the installation

Installing now!
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Posts: 106
Same thing is happening to me is this a problem with enUS?
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Posts: 2
Its Working Right Now... Just a Little Lag Time.

EDIT: Sorry, Still issues. I can get to the agreement now but im getting a Streaming Manifest Error. Then it quites out.
Edited by CrimznSins#1631 on 5/14/2012 8:17 AM PDT
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ERROR: Unable to initialize streaming. Please check your internet connection.... this is bull!@#$
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CreateStreamingManifest error now, shucks!!!
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85 Worgen Mage
Posts: 4
05/14/2012 08:14 AMPosted by Barigrom
ERROR: Unable to initialize streaming. Please check your internet connection.... this is bull!@#$

I'm having the same problem too now!
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Posts: 8
Same problem here - unable to initialize streaming...
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