Diablo® III

Video Drivers Help?

When I installed D3, it told me that my drivers may be out of date. So I followed the steps on the Blizzard website, but I can't find the drivers I need. It leads me to some 'detector' program that's supposed to automatically find what drivers I need, but it says that program is incompatible with my type of laptop (Toshiba).

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System Information
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Time of this report: 5/14/2012, 16:11:00
Machine name: ASHLEY-PC
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120330-1504)
Language: English (Regional Setting: English)
System Manufacturer: TOSHIBA
System Model: Satellite L675D
BIOS: BIOS Date: 02/05/10 19:13:52 Ver: 08.00.10
Processor: AMD Phenom(tm) II N660 Dual-Core Processor (2 CPUs), ~3.0GHz
Memory: 4096MB RAM
Available OS Memory: 3836MB RAM
Page File: 2112MB used, 5557MB available
Windows Dir: C:\windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

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Display Devices
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Card name: ATI Mobility Radeon HD 4200 Series
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x9712)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9712&SUBSYS_FD001179&REV_00
Display Memory: 1914 MB
Dedicated Memory: 252 MB
Shared Memory: 1661 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: LGD01CA
Native Mode: 1600 x 900(p) (60.080Hz)
Output Type: Internal
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Oops, forgot to post the driver version I have.

Driver File Version: 8.14.0001.6099 (English)
Driver Version: 8.712.2.1000
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Posts: 384
You may download the most up to date drivers for your specific system here:

http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx
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Yeah I found that, but like I said - that tool says it's not compatible with Toshiba laptops (my laptop).

I don't know where else to get the driver itself, not the tool.
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Posts: 384
Oh, so you're right.

You'll have to go to Toshiba's website and get the drivers from them. They are the only ones that can provide drivers if AMD's drivers are not compatible.
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Posts: 42
Laptop drivers are annoying a lot of the time. Most mobile cards are not officially supported and the released drivers need to be edited in order to make them work (and often the manufacturer doesn't provide updated drivers within the year if ever).

Go to laptopvideo2go.com, get to the forums and find your card, and read the stickies and other instructions on how to use the files they provide there to update. Good luck!
Edited by aeramil#1186 on 5/14/2012 1:45 PM PDT
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Thanks. I read something on Google just now that said if I install these new drivers, it could overheat my laptop or cause any number of other weird problems. :( Diablo 3 is running okay on my computer, so I guess I'll just play with this. Sigh.

Thanks guys. :)
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