Diablo® III

Digital Install

85 Human Paladin
4945
Posts: 46
When I go to install the game right now I get an error along the lines of "Encryption Error" contact customer support.
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85 Human Paladin
4945
Posts: 46
It reads "An undetected decryption error occurred please contact customer support".
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Posts: 9
You need to re-run the downloader, make sure you point it to the location where you downloaded the game initially. Let the downloader run completely, there are files in your download directory (.part) that need to be converted to the install files. After the downloader converts those files it will automatically close and start the installer.
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Posts: 9
FYI - if you downloaded it to E:\Diablo-III-8370-enUS-Installer\, point the downloader to E:\ or whatever directory is BEFORE the Diablo-III-8370-enUS-Installer directory.
Edited by encrypted#1459 on 5/14/2012 11:00 AM PDT
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85 Human Paladin
4945
Posts: 46
I have no idea how to do that
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73 Goblin Mage
530
Posts: 441
Will this work if your download is randomly closing by itself?
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Posts: 9
go back to your "My Account" section and redownload the downloader for D3..... open it..... select the directory as instructed above... sit and wait.
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73 Goblin Mage
530
Posts: 441
05/14/2012 11:00 AMPosted by encrypted
FYI - if you downloaded it to E:\Diablo-III-8370-enUS-Installer\, point the downloader to E:\ or whatever directory is BEFORE the Diablo-III-8370-enUS-Installer directory.

How would you know which directory is before the D3-enUS-Installer?
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