Diablo® III

Finished Downloading but can't install

Posts: 1,308
No idea what has happened. Here is what I get when I go into the Diablo-III-8370-enUS-Installer folder:

http://imgur.com/10U3E

Any ideas on what I can do to fix this?

An "Error" folder popped up after it crashed earlier (no crash report came up):

his application has encountered a critical error:

ERROR #1 (0x13370001) Fatal Exception
Program: /Users/xxxxxxxxxxxxxxxx/Desktop/Diablo-III-8370-enUS-Installer-downloader.app
Exception: short exception

EXC_BAD_ACCESS KERN_PROTECTION_FAILURE 0000000 0000016

Crashed Thread: 0x00003803

Project: 19030011
Build: 1668
Project Name: Blizzard Downloader

------------------------------------------------------------------------------

----------------------------------------
x86 Registers
----------------------------------------

eax = 00000004 ebx = 01c18b80 ecx = 00000008 edx = 00001e9f
edi = 00001e9f esi = 1a6bbc50 ebp = b030a9f8 esp = b030a9d0
ss = 0000001f eflags = 00010282 eip = 001188d3 cs = 00000017
ds = 0000001f es = 0000001f fs = 0000001f gs = 00000037

----------------------------------------
Stack Trace (Manual)
----------------------------------------

Showing 12/12 threads...
Thread 1/12 (ID: 00000207 Stack: 00000000 + 0)
0x922963 _CFRunLoopRunSpecific+452
0x922961 _CFRunLoopRunInMode+97
0x90832e _RunCurrentEventLoopInMode+392
0x90832b _ReceiveNextEventCommon+354
0x90832a _BlockUntilNextEventMatchingListInMode+81
0x952c15 __DPSNextEvent+847
0x952c0d -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:]+156
0x952831 -[NSApplication run]+821
0x9527b2 _NSApplicationMain+574
0xefb6
0x1d8e4
0xeff2
0xc57f
0xc4ad

Thread 2/12 (ID: 00001503 Stack: 00000000 + 0)
0x931f6c __dispatch_worker_thread2+240
0x931f67 __pthread_wqthread+390
0x931f65 _start_wqthread+30

Thread 3/12 (ID: 00002503 Stack: 00000000 + 0)
0xe7297 std::out_of_range::out_of_range(std::out_of_range const&)+105917
0xe7885 std::out_of_range::out_of_range(std::out_of_range const&)+107435
0x13f303 std::bad_cast::bad_cast()+765
0x931fe2 __pthread_start+345
0x931fe0 _thread_start+34

Thread 4/12 (ID: 00002603 Stack: 00000000 + 0)
0x13f988 std::bad_cast::bad_cast()+2434
0xdbd40 std::out_of_range::out_of_range(std::out_of_range const&)+59494
0xdeccb std::out_of_range::out_of_range(std::out_of_range const&)+71665
0x13f303 std::bad_cast::bad_cast()+765
0x931fe2 __pthread_start+345
0x931fe0 _thread_start+34

Thread 5/12 (ID: 00003803 Stack: 00000000 + 0)
0x196cc8 std::bad_cast::bad_cast(std::bad_cast const&)+329374
0x1978b9 std::bad_cast::bad_cast(std::bad_cast const&)+332431
0x1978d6 std::bad_cast::bad_cast(std::bad_cast const&)+332460
0xd7de7 std::out_of_range::out_of_range(std::out_of_range const&)+43277
0x19a678 std::bad_cast::bad_cast(std::bad_cast const&)+344142
0x19a6f7 std::bad_cast::bad_cast(std::bad_cast const&)+344269
0x19a755 std::bad_cast::bad_cast(std::bad_cast const&)+344363
0x19a779 std::bad_cast::bad_cast(std::bad_cast const&)+344399
0xe2222 std::out_of_range::out_of_range(std::out_of_range const&)+85320
0xd8338 std::out_of_range::out_of_range(std::out_of_range const&)+44638
0xde5dd std::out_of_range::out_of_range(std::out_of_range const&)+69891
0xde5f1 std::out_of_range::out_of_range(std::out_of_range const&)+69911
0xde61d std::out_of_range::out_of_range(std::out_of_range const&)+69955
0xe02ba std::out_of_range::out_of_range(std::out_of_range const&)+77280
0x1523f7 std::bad_cast::bad_cast(std::bad_cast const&)+48589
0x152536 std::bad_cast::bad_cast(std::bad_cast const&)+48908
0x13eb07 std::out_of_range::out_of_range(std::out_of_range const&)+464429
0x15b711 std::bad_cast::bad_cast(std::bad_cast const&)+86247
0x13f303 std::bad_cast::bad_cast()+765
0x931fe2 __pthread_start+345
0x931fe0 _thread_start+34

Thread 6/12 (ID: 00003903 Stack: 00000000 + 0)
0x932352 __mdns_hostbyname+305
0x93234f _search_host_byname+160
0x93234a _si_ipnode_byname+1106
0x932346 _getipnodebyname+66
0x1505dd std::bad_cast::bad_cast(std::bad_cast const&)+40883
0x1508ba std::bad_cast::bad_cast(std::bad_cast const&)+41616
0x150c5f std::bad_cast::bad_cast(std::bad_cast const&)+42549
0x150cc8 std::bad_cast::bad_cast(std::bad_cast const&)+42654
0x1ab917 std::bad_cast::bad_cast(std::bad_cast const&)+414445
0x1523f7 std::bad_cast::bad_cast(std::bad_cast const&)+48589
0x152536 std::bad_cast::bad_cast(std::bad_cast const&)+48908
0x1525e6 std::bad_cast::bad_cast(std::bad_cast const&)+49084
0x13f303 std::bad_cast::bad_cast()+765
0x931fe2 __pthread_start+345
0x931fe0 _thread_start+34

Thread 7/12 (ID: 00003a03 Stack: 00000000 + 0)
0x5562
0x70f3d
0x57a82
0x931fe2 __pthread_start+345
0x931fe0 _thread_start+34

Thread 8/12 (ID: 00005103 Stack: 00000000 + 0)
0x90dd72 WTF::ThreadCondition::timedWait(WTF::Mutex&, double)+81
0x931fe2 __pthread_start+345
0x931fe0 _thread_start+34

Thread 9/12 (ID: 00005a03 Stack: 00000000 + 0)
0x922963 _CFRunLoopRunSpecific+452
0x922961 _CFRunLoopRunInMode+97
0x9005f2 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:]+329
0x900264 -[NSThread main]+45
0x900264 ___NSThread__main__+1499
0x931fe2 __pthread_start+345
0x931fe0 _thread_start+34

Thread 10/12 (ID: 0000b003 Stack: 00000000 + 0)
0x931fe0 _thread_start+34

Thread 11/12 (ID: 0000460f Stack: 00000000 + 0)
0xc2833
0x2f42c
0x2fa23
0x2fca6
0x29c19
0x57a82
0x931fe2 __pthread_start+345
0x931fe0 _thread_start+34

Thread 12/12 (ID: 00009d1b Stack: 00000000 + 0)

----------------------------------------
Loaded Modules
----------------------------------------

DBG-MODULE<0x905940 0000c000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib" "" 0 {3e34468f-e9a7-8efb-ff665204bd5b4e21} 0 0>
DBG-MODULE<0x906f10 0010d000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgrammability.dylib" "" 0 {6167ceb0-d8d6-c4d9-dd7449755adb540f} 0 0>
DBG-MODULE<0x923ef0 00044000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib" "" 0 {6cc3ce6a-7024-c685-eada7f9dc27128e2} 0 0>
DBG-MODULE<0x949580 00032000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib" "" 0 {d18e2e76-dbf4-6930-039af66ca0d120b3} 0 0>
DBG-MODULE<0x949d90 00005000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib" "" 0 {09540618-2ed1-72c4-61cb938b35927568} 0 0>
DBG-MODULE<0x9861d0 0000f000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL" "" 0 {82622f67-e032-0bf6-a78d50b346e8d0fd} 0 0>
DBG-MODULE<0x9a6cf0 00004000 "/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib" "" 0 {37f56237-4aba-e5b5-968d70ffe357e8e0} 0 0>

----------------------------------------
Memory Dump
----------------------------------------

Code: 16 bytes starting at (EIP = 001188D3)

001188D3: 8B 98 60 01 00 00 8D B0 60 01 00 00 EB 2B 8B 43 ..`.....`....+.C

Stack: 1024 bytes starting at (ESP = B030A9D0)

B030A9D0: 00 AA 30 B0 04 AA 30 B0 EE A9 30 B0 A1 89 19 00 ..0...0...0.....
B030A9E0: 74 AA 30 B0 8F AA 30 B0 00 DC 02 01 80 8B C1 01 t.0...0.........
B030A9F0: 50 BC 6B 1A 48 AA 30 B0 A8 AA 30 B0 20 F7 18 00 P.k.H.0...0. ...
B030AA00: 04 00 00 00 9F 1E 00 00 44 AA 30 B0 50 BC 6B 1A ........D.0.P.k.
B030AA10: 88 AA 30 B0 00 F4 01 01 D8 AA 30 B0 48 5A 81 01 ..0.......0.HZ..
B030AA20: 9F 1E 00 00 20 5A 81 01 44 AA 30 B0 74 AA 30 B0 .... Z..D.0.t.0.
B030AA30: 58 AA 30 B0 E9 6A 00 00 68 AA 30 B0 A4 79 00 00 X.0..j..h.0..y..
B030AA40: 5C AA 30 B0 58 AA 30 B0 00 00 00 00 50 BC 6B 1A \.0.X.0.....P.k.
B030AA50: E0 84 68 1A 50 BC 6B 1A 02 00 00 00 68 EC 31 00 ..h.P.k.....h.1.
B030AA60: E5 92 20 69 14 00 00 00 00 DC 02 01 50 C7 81 01 .. i........P...
B030AA70: 9F 1E 00 00 C0 98 6B 1A 00 99 6B 1A 00 99 6B 1A ......k...k...k.
B030AA80: 00 DC 02 01 50 C7 81 01 00 00 00 00 F0 3C 03 02 ....P........<..
B030AA90: B0 AA 30 B0 1C AB 30 B0 D8 AA 30 B0 00 DC 02 01 ..0...0...0.....
B030AAA0: 9F 1E 00 00 00 00 00 00 D8 AA 30 B0 1E F9 18 00 ..........0.....
B030AAB0: 00 DC 02 01 9F 1E 00 00 D8 AA 30 B0 00 F1 14 00 ..........0.....
B030AAC0: 50 C7 81 01 68 AB 30 B0 20 F6 01 01 60 14 32 00 P...h.0. ...`.2.
B030AAD0: B8 D5 18 00 C0 AB 30 B0 18 AB 30 B0 C8 6C 19 00 ......0...0..l..
B030AAE0: 00 DC 02 01 9F 1E 00 00 00 00 00 00 08 AB 30 B0 ..............0.
B030AAF0: 0C AB 30 B0 14 00 00 00 F8 AB 30 B0 21 4D 1D 93 ..0.......0.!M..
B030AB00: 00 43 4C 00 01 A6 4A 98 9F 1E 00 00 00 00 00 00 .CL...J.........
B030AB10: 14 00 00 00 01 00 00 00 58 AB 30 B0 B9 78 19 00 ........X.0..x..
B030AB20: 48 6D 61 1A 40 AA 65 1A 40 6D 61 1A 4C AB 30 B0 Hma.@.e.@ma.L.0.
B030AB30: 00 00 00 00 00 AA 65 1A 68 AB 30 B0 74 8D 1A 00 ......e.h.0.t...
B030AB40: 48 6D 61 1A 08 AA 65 1A 78 AB 30 B0 84 AB 30 B0 Hma...e.x.0...0.
B030AB50: 14 00 00 00 00 00 00 00 78 AB 30 B0 D6 78 19 00 ........x.0..x..
B030AB60: 40 6D 61 1A 84 AB 30 B0 A8 AB 30 B0 DE D5 18 00 @ma...0...0.....
B030AB70: 00 DC 02 01 C4 AB 30 B0 A8 AB 30 B0 E7 7D 0D 00 ......0...0..}..
B030AB80: C4 AB 30 B0 00 00 00 00 A8 AB 30 B0 E8 85 6A 1A ..0.......0...j.
B030AB90: 20 AC 30 B0 C4 AB 30 B0 00 00 00 00 00 DC 02 01 .0...0.........
B030ABA0: 00 DC 02 01 B8 D5 18 00 E8 AB 30 B0 78 A6 19 00 ..........0.x...
B030ABB0: C0 AB 30 B0 00 00 00 00 E8 85 6A 1A C0 AB 30 B0 ..0.......j...0.
B030ABC0: 60 14 32 00 40 6D 61 1A E8 AB 30 B0 F0 74 0D 00 `.2.@ma...0..t..
B030ABD0: 94 19 61 1A 20 AC 30 B0 00 00 00 00 78 AC 30 B0 ..a. .0.....x.0.
B030ABE0: 88 19 61 1A 1C AC 30 B0 48 AC 30 B0 F7 A6 19 00 ..a...0.H.0.....
B030ABF0: 80 19 61 1A 88 19 61 1A 00 00 00 00 2C AC 30 B0 ..a...a.....,.0.
B030AC00: E8 85 6A 1A 1C AC 30 B0 24 AC 30 B0 00 00 00 00 ..j...0.$.0.....
B030AC10: 00 00 00 00 98 FC 7F 1A 9F 1E 00 00 60 14 32 00 ............`.2.
B030AC20: 00 AA 65 1A 00 DC 02 01 50 C7 81 01 00 00 00 00 ..e.....P.......
B030AC30: 10 00 00 00 60 B2 6B 1A 58 AC 30 B0 E0 85 6A 1A ....`.k.X.0...j.
B030AC40: 38 14 32 00 B8 AD 30 B0 88 AC 30 B0 55 A7 19 00 8.2...0...0.U...
B030AC50: 88 19 61 1A 78 A6 4A 98 80 19 61 1A 78 AC 30 B0 ..a.x.J...a.x.0.
B030AC60: 00 00 00 00 00 00 70 1A 06 00 00 00 00 00 60 1A ......p.......`.
B030AC70: 02 00 00 00 00 DC 02 01 B4 AC 30 B0 E8 85 6A 1A ..........0...j.
B030AC80: FC AC 30 B0 60 B2 6B 1A A8 AC 30 B0 79 A7 19 00 ..0.`.k...0.y...
B030AC90: 80 19 61 1A B4 AC 30 B0 E8 85 6A 1A 1A 59 12 00 ..a...0...j..Y..
B030ACA0: 00 F4 01 01 64 AD 30 B0 D8 AC 30 B0 22 22 0E 00 ....d.0...0.""..
B030ACB0: 24 86 6A 1A 00 00 00 00 E8 85 6A 1A A7 26 0E 00 $.j.......j..&..
B030ACC0: F8 AC 30 B0 60 B2 6B 1A 60 B2 6B 1A A8 05 00 00 ..0.`.k.`.k.....
B030ACD0: E0 85 6A 1A 60 B2 6B 1A 18 AD 30 B0 38 83 0D 00 ..j.`.k...0.8...
B030ACE0: 20 86 6A 1A 00 00 00 00 E8 85 6A 1A 00 AA 65 1A .j.......j...e.
B030ACF0: 00 F0 4B 00 00 00 60 1A 60 B2 6B 1A E0 F7 67 1A ..K...`.`.k...g.
B030AD00: 00 00 00 00 00 F0 4B 00 58 AD 30 B0 CF AD 30 B0 ......K.X.0...0.
B030AD10: C4 AD 30 B0 B8 AD 30 B0 58 AD 30 B0 DD E5 0D 00 ..0...0.X.0.....
B030AD20: 60 B2 6B 1A 4F AD 30 B0 80 AD 30 B0 4F AD 30 B0 `.k.O.0...0.O.0.
B030AD30: 00 00 00 00 54 AD 30 B0 20 00 00 00 00 B0 4D 00 ....T.0. .....M.
B030AD40: 04 F4 01 01 A4 AD 30 B0 02 00 00 00 B8 AD 30 B0 ......0.......0.
B030AD50: C4 AD 30 B0 B8 AD 30 B0 78 AD 30 B0 F1 E5 0D 00 ..0...0.x.0.....
B030AD60: 80 AD 30 B0 00 00 00 00 34 BA 37 00 A8 05 00 00 ..0.....4.7.....
B030AD70: B8 AD 30 B0 C4 AD 30 B0 98 AD 30 B0 1D E6 0D 00 ..0...0...0.....
B030AD80: 00 83 0D 00 60 B2 6B 1A C4 AD 30 B0 F2 66 1D 93 ....`.k...0..f..
B030AD90: 18 31 80 01 00 AA 65 1A E8 AD 30 B0 BA 02 0E 00 .1....e...0.....
B030ADA0: C4 AD 30 B0 C4 AD 30 B0 68 19 14 12 00 F4 01 01 ..0...0.h.......
B030ADB0: 30 F7 01 01 00 00 00 00 C4 AD 30 B0 00 00 00 00 0.........0.....
B030ADC0: 00 00 00 00 00 83 0D 00 60 B2 6B 1A 27 06 16 00 ........`.k.'...

------------------------------------------------------------------------------
Edited by Machkhan on 5/14/2012 6:00 AM PDT
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Posts: 1,308
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Blizzard Employee
Posts: 14,784
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85 Troll Hunter
1600
Posts: 21
if you actually read around the website like a logical person does, you'd notice you cannot install until 8 am pacific time 5/14/12
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MVP - Technical Support
110 Draenei Mage
7340
Posts: 22,301
05/13/2012 03:32 AMPosted by SeanCarlos
http://imgur.com/10U3E


That's a borked set up app right there.

Any time you see an application icon with that symbol through it means it's either a PPC program (which will not run under Lion) or it has resource files missing.

Rather than mess around with figuring out which ones are missing here's a mirror of mine (which was working fine last time I checked)

http://dl.dropbox.com/u/2978624/Diablo%20III%20Setup%20Preorder%20Prelease%20Version%201.0.0.0.500.zip

05/13/2012 10:49 PMPosted by Unknownrage
if you actually read around the website like a logical person does, you'd notice you cannot install until 8 am pacific time 5/14/12


Their set up app is broken.

Waiting until after that time will not magically fix it.
Edited by bluspacecow#1174 on 5/14/2012 3:00 AM PDT
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