Diablo® III

Installer Downloader Crashes/Quits

Posts: 51
I got the prerelease downloader. It never completes so I can't even run the installer. So I run it, it finds current progress (stuck around 3.8 gigs), begins downloading, and then after some random interval of time everything quits. There are no error messages or anything. It's just gone. Happened probably a dozen times.

I've gone through everything I could find on bnet and the forums. Taken me days. Now it's minutes to launch. I should have filed support ticket earlier.

Is anyone else having this problem?

For reference
windows 7 home on an hppavilion dv5-t1000
have: run memory and hard drive error checkers - no problems
scanned for registry errors/viruses etc with ms security essentials. no problems
restarted in selective startup on an admin user account, launched downloader as admin with software firewall disabled.
run it with no other non-essential things running
hardwire plugged into the router
tried changing p2p settings on downloader etc.

nothing works. i'm never going to get to play! ahhhhhh
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Posts: 3
Disable anti virus/firewall
Uninstall other 3rd party software like Steam?
Make sure if you have it, that wifi is off
Test your connection speed at www.speedtest.com
if your connection speed is dropping its your ISP you need to contact.
Make sure all processes that aren't necessary are stopped.
Hope this helps...
Mine crashes every time I run the installer...I have a bad !@# pc Dell XPS 8300
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Posts: 51
thanks for the help. tons of other people having this problem I see.

1. why would uninstalling steam help? In selective startup it doesn't run.
2. wifi was off
3. why would my connection speed make the downloader close?
4. this makes me want to rip my hair out. so much for triumphant culmination to 10 years of wating.
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Posts: 4
Same problem, really pissed I did not just get the game retail
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Posts: 51
word. stupid allure of online purchase. not worth it. the future of blizz tech can't keep up with the past.
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Posts: 51
I had the same problem. I seem to have progressed to the hang on 99% issue. Not sure if this will help you but I just moved the downloader exe to the same directory as where the installer is downloading and turned off p2p. good luck
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