Hope you guys have better luck.
Don't know why everyone's so negative about calling TW support. I called them once using Skype (from China) and i got to speak to a rep within 30 minutes.
Way faster than their US support line. Called them 4 times, had to wait in between 48 and 126 minutes.
US told me to contact Taiwan and I feel if we want a solution it would be most logical to contact them. Don't bother if you don't speak Chinese tho. I tried that and that does not work at all...
TW support are not helpful at all. They told me to change the language back to Chinese to play the game...hello?! that is the problem, I need the interface in English.
Plus TW support does not reply support tickets in English.
I'm requesting a refund.
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