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My friend tried launching the game and he got an error message saying his graphics card was not supported. He is using the GeForce GTS 360M, which is on the supported video card's page. http://us.battle.net/support/en/article/D3supportedvideo
He recently upgraded his GPU and the driver software is fully up to date.
Anyone have a problem like this? What was the solution?
Uh, are you sure that's his video card, and are you sure that he's running the correct video card driver?
Press: Windows Key + R.
If it asks you a question, hit No.
Go to the Display (1) tab.
Tell us the Name and Chip Type that it says there.
Also tell us what it says for the Driver Version and Date.
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