Diablo® III

Launcher freezing

90 Night Elf Mage
11675
Posts: 32
I have tried to restart the launcher a dozen times, I have ran as admin. Restarted my computer a couple of times, and the launcher still freezes at Updating Blizzard Launcher 0%. Can you please help me with this issue, I haven't gotten any crashes or error reports with the game. I had it playing earlier just fine, but now I can't even launch the game.
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try going into task pane, and ending process agent.exe then run diablo3 again. Also make sure you run it in administrator.
Edited by rEpulse#1327 on 5/15/2012 1:26 PM PDT
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Try to restart and then deleting C:\ProgramData\Battle.net (especially if you played the open beta).

Next time you start the launcher will take a moment or two longer than it used to load and then it should work (worked for me at least)
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90 Night Elf Mage
11675
Posts: 32
I haven't played open beta for D3, the message I am getting now is: Failed to read required file. Please close all other applications, temporarily disable your anit-virus software, and try again.

In which I have tried closing my net and disabling my firewall and still didn't do anything just that message popped up again.
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Did you install via download or dvd?
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90 Night Elf Mage
11675
Posts: 32
via download
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90 Night Elf Mage
11675
Posts: 32
I am trying the deleting the Battle.net folder in ProgramData at the moment
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85 Night Elf Mage
7210
Posts: 54
I had the same problems and after about four hours and doing everything that everyone suggested (http://www.keenandgraev.com/2012/05/12/diablo-3-stuck-updating-setup-files-fix/), found that I had to completely uninstall my anti-virus software (PC Tools), turn off my Firewall and disable all start programs. Once that was done, I didn't have any issues at all!
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Works best after a reboot.

If all this fails delete all the downloaded files and redownload, not reading the data is another problem i think.
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90 Night Elf Mage
11675
Posts: 32
It's working for me now. Thanks for the help... now to get past Retrieving Hero's list...
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