Get the Desktop App for Battle.net Now
- All your games in 1 place
- Log in once
- Automatic game updates
I had that issue with mine and it was because I had my windows text size set to 150% I don't know which windows you are running but it is in your display settings if it is set any higher than the default (100%) it makes the mouse non responsive
I have the same problem with the cursor being stuck in one place. I have duel monitors so i was able to see that the mouse isn't stuck and i am able to get my bearings and move forward (blindly) through the beginning steps. Not sure why the pointer icon is borked.
Support Forum Agent
If you have Windows 7, give this a try:
1. Right click anywhere on the desktop and select Screen Resolution
2. Click on Make text and other items larger or smaller
3. Change the size of text to Smaller - 100% (default)
4. Apply, click on Log off now and restart
Support Information Administrator
Threats of violence. We take these seriously and will alert the proper authorities.
Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.
Harassing or discriminatory language. This will not be tolerated.