Diablo® III

Problems installing Diablo3 (enGB and enUS)

I downloaded the European English installer/launcher which then downloaded 7.6 GB. I then was prompted to install. So I clicked it, chose a different target directory (because my C: has only 9 GB), and after clicking "agree" I was given an error window:
"An unexpected error has occurred while trying to install. Please try again or contact Customer Support."

So I tried everything:
I deleted the files that were downloaded by the Blizzard Launcher and re-downloaded them again.
Didn't work.
I also restarted my computer, and tried again.
Didn't work.
I also tried to run the installation as administrator (Right click ---> Run as administrator).
All has failed.

So I then tried to download the US English version of the installer.
Weird - for some reason it is 31 MB (Diablo-III-Setup-enUS.exe), while the European version is 7 MB (Diablo-III-Setup-enGB.exe), hmmmmm...

Anyhow, the US version doesn't download new files for some reason, and goes straight to installation. I think it somehow finds the files I used with the European version (???).
I might have created some weird conflict... idunno..
Anyhow, the US English installation also fails with:
"Failed to download a required file. Please check you internet connection and try again."
I don't have any internet problems. This simply can't be the problem.

Anyone??
THANKS!
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Hi,

I've got the same issue as you. I took the same steps and got the same results.
I'm sure they will come up with a solution soon as I expect we are not the only ones with this problem.
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I have the same problem with:
05/15/2012 05:43 AMPosted by aaagever
"An unexpected error has occurred while trying to install. Please try again or contact Customer Support."


Dont know what to do.
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