This application has encountered a critical error:

ERROR #1 (0x13370001) Fatal Exception
Program: C:\ProgramData\\Agent\Agent.954\Agent.exe
Exception: 0xC0000005 (ACCESS_VIOLATION) at 0023:77968DC9

Everything I have read to do I've done. NOTHING has worked. Even submitted a ticket but haven't gotten any help yet. would really love to get this resolved. Getting....!@#$^-*....!! Paid 60 bucks for a game I can't even !@#$ing install