Diablo® III

"Updating Setup File" alternative solution

Well, this thread is to help those who are still having this issue.

i tried and googled all sorts of ways to fix this endless loop of "updating Setup file" & "launching Blizzard Launcher" but none of the fixes fixed it for me until i came across this link, http://www.gamefront.com/files/21699449

copy the whole battle.net file over the existing file in your C:/Programdata/Battle.net
after that, run your setup again and you should finally be able to get to the launcher.
those who couldn't fix the issue with all the above solutions can consider trying it out.

lastly, thanks for the upload whoever you are!

These are the other fixes just in case :)

Fix #1

Go to Control Panel > Administrative Tools > Services

Scroll down and find “Secondary Logon”

Right Click > Properties

Change it from ‘Disabled’ to ‘Automatic’

Run your Diablo 3 setup as administrator and it should quickly go through Updating Setup Files and bring you to an install screen. Congratulations, your game now (hopefully) works! If this solved your issue, spread it around.

Fix #2

Right click on the Diablo 3 setup file you downloaded via the Blizzard Downloader

Select Properties > Compatibility > Check Run this in Compatibility Mode for… > Choose Windows XP (Service Pack 3) (Note: Does not work on Vista.)

Right Click the Icon, Run as Administrator.

Fix #3

Delete your C:\ProgramData\Battle.net folder.

Delete your C:\ProgramData\Blizzard Entertainment\Battle.net Cache folder.

Run the Downloader again, as administrator, and see if it gets past the “Updating Setup Files” window. If not, see Fix #1.

Fix #4

Try and find the agent application in the battle.net folder (for example C:\Documents and Settings\All Users\Application Data\battle.net\Agent). Start the agent application manually and after that start Diablo III setup file in your Diablo-III-8370-enGB-Installer folder. Good luck!

Fix #4a – Clar

1. Run the diablo insall thing… let it get stuck.
2. Close it, and ctrl+alt+delete and end the “Agent” process.
3. Go to C/programdata/battle.net/agent and run the “Agent” executable
4. Run the diablo install thing
5. WAIT! it will get stuck for a min or so and then work
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90 Human Warlock
3745
i tried all the above including your new alternative fix and none of them worked for me. ty for the info.
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05/15/2012 12:31 PMPosted by Ghostfacex
i tried all the above including your new alternative fix and none of them worked for me. ty for the info.


That's a bummer, will look out and update if there's any new fixes :)

EDIT: anyways, i read somewhere someone got on windows on safe mode and it started updating
Edited by aphr0#1413 on 5/15/2012 12:51 PM PDT
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This worked to get the launcher up, but then I got an "encrypted error" message and it shut back down.

:::EDIT::: Actually, when I went and launched the updater from the original desktop file rather than the battle.net folder, it works!!! Thank you!!!
Edited by ZappaPants#1196 on 5/15/2012 12:49 PM PDT
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05/15/2012 12:45 PMPosted by ZappaPants
This worked to get the launcher up, but then I got an "encrypted error" message and it shut back down.


u need to run your own setup file from either your online download or disk, not the one in the Battle.Net/Setup

EDIT: no problem, glad was of some help :)
Edited by aphr0#1413 on 5/15/2012 12:50 PM PDT
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It seems to have worked for me so far. It brought the launcher up and the download bar IS currently moving.
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I have two computers (same kind) that had this problem. i fixed one using Task Manager thingy, but the other computer wont allow Task Manager to open. Anyone know how to fix that?
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05/15/2012 12:58 PMPosted by LawGivah
I have two computers (same kind) that had this problem. i fixed one using Task Manager thingy, but the other computer wont allow Task Manager to open. Anyone know how to fix that?


u mean ctrl+alt+del doesn't open up task manager?
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That was the fix that worked for me, found it in a different thread.
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90 Human Paladin
6225
I have tried everything but the ctrl+alt+del. it will not come up.

runnin xp pro

So far nothin has worked
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I can now CONFIRM that this works. However i also had to go to control panel >Network + Internet > Internet Options > LAN Settings > Uncheck Automatically Detect Settings.

Thank you very much for this!
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05/15/2012 01:03 PMPosted by aphr0
u mean ctrl+alt+del doesn't open up task manager?


Nope. It does on the one that i fixed, But CTRL+ALT+DELETE doesn't open anything neither does right clicking "Task Manager"
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Try downloading process explorer from the Microsoft website. It is superior to the task manager anyways.
Reply Quote
90 Troll Hunter
0
Well, this thread is to help those who are still having this issue.

i tried and googled all sorts of ways to fix this endless loop of "updating Setup file" & "launching Blizzard Launcher" but none of the fixes fixed it for me until i came across this link, http://www.gamefront.com/files/21699449

copy the whole battle.net file over the existing file in your C:/Programdata/Battle.net
after that, run your setup again and you should finally be able to get to the launcher.
those who couldn't fix the issue with all the above solutions can consider trying it out.

lastly, thanks for the upload whoever you are!

These are the other fixes just in case :)

Fix #1

Go to Control Panel > Administrative Tools > Services

Scroll down and find “Secondary Logon”

Right Click > Properties

Change it from ‘Disabled’ to ‘Automatic’

Run your Diablo 3 setup as administrator and it should quickly go through Updating Setup Files and bring you to an install screen. Congratulations, your game now (hopefully) works! If this solved your issue, spread it around.

Fix #2

Right click on the Diablo 3 setup file you downloaded via the Blizzard Downloader

Select Properties > Compatibility > Check Run this in Compatibility Mode for… > Choose Windows XP (Service Pack 3) (Note: Does not work on Vista.)

Right Click the Icon, Run as Administrator.

Fix #3

Delete your C:\ProgramData\Battle.net folder.

Delete your C:\ProgramData\Blizzard Entertainment\Battle.net Cache folder.

Run the Downloader again, as administrator, and see if it gets past the “Updating Setup Files” window. If not, see Fix #1.

Fix #4

Try and find the agent application in the battle.net folder (for example C:\Documents and Settings\All Users\Application Data\battle.net\Agent). Start the agent application manually and after that start Diablo III setup file in your Diablo-III-8370-enGB-Installer folder. Good luck!

Fix #4a – Clar

1. Run the diablo insall thing… let it get stuck.
2. Close it, and ctrl+alt+delete and end the “Agent” process.
3. Go to C/programdata/battle.net/agent and run the “Agent” executable
4. Run the diablo install thing
5. WAIT! it will get stuck for a min or so and then work


Fix #1 worked for me! Thank You very much! I opened a ticket 3 days ago and have not received ANY help! You saved me so much time now!
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05/15/2012 01:21 PMPosted by Xhen
Try downloading process explorer from the Microsoft website. It is superior to the task manager anyways.


hmm... I downloaded it but im not quite sure what im doing with it.
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You only need it to end the agent process in this case. You are essentially using it as a replacement task manager since it can do everything task manager can and more.
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With the program, where do i go to end the process?
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THX!
Fix #1 worked in my case :D im so happy it took me whole day to run instalation ^^
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The process is called Agent.Exe on my system. If you are having trouble finding it make sure you have "show processes from all users" checked under view.
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Hmm... I have "show processes from all users" checked but agent isn't appearing.
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