Diablo® III

BLZPTS00007

85 Draenei Death Knight
5490
Posts: 3
Fixxed issue again thanks to this thread :

http://us.battle.net/d3/en/forum/topic/4927184221?page=1#17

Till the next glitch
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You're a genius! i don't care what Dick and Jane say!!
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05/20/2012 10:56 AMPosted by Rocky
I HAVE THE ANSWER!!! If anybody is still experiencing the error "bLZPTS00007" I know how to fix it and its confirmed. You have to go into your files and change agent to agent2. Heres how: 1) go to start 2) type in regedit into search 3) click on it and it will open a set of files 4) click on Hkey_local_machine 5) click software 6) click microsoft 7) click windows NT 8) click on image file execution options 9) then just scroll down to "agent" and right click it and select properties and change the name to "agent2" 10) close out of everything and run diablo 3. I would have never guessed this was the solution but it is. Now enjoy the game that you paid fulll price for. Like my post if it helped you out. Have fun guys give those demons hell ha.


where is this agent2 you speak of?
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can you send it me too?
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So is there nothing Blizzard can do to help people get around this. Nothing that can be released to give those affected a working agent without having to edit their entire computer?
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try my troubleshooting worked for me
C:\windows\system 32\drivers\etc\hosts, delete 'hosts' file
Edited by VV4T3R#6500 on 8/22/2012 6:13 AM PDT
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100 Human Mage
8700
Posts: 16
I followed your directions and got to the part where you scroll down to agent and agent is not there. Do you know how to get agent downloaded?
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dear wilowind,
1. you must be sure full scan virus
2. you can follow my direction: C:\windows\system 32\drivers\etc\hosts, open hosts file and then add to the bottom 12.129.206.133 zhTW.patch.battle.net
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85 Gnome Warrior
9435
Posts: 1
Had BLZPTS00007 error, couldnt log on to WOW
This worked for me, , Right click WOW icon , open file location , click on WOW ,
If it works make a shortcut and drag it to desk top, Run game as administrater.
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65 Tauren Warrior
0
Posts: 4
Trying to fix the updating error anyone have any idea how to fix it for world of warcraft
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Posts: 2
I've tryed everything and uninstalled the game also and now I can even reinstall it when I start with reinstalling the client. Please help, I paid good money to play all these games and now I can't play any of them, it's the same with them all.
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Posts: 2
this didn't work for me beause I have no agient file listed as you siad.
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----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Microsoft Wired Keyboard 600 (Mouse and Keyboard Center)
| Vendor/Product ID: 0x045E, 0x0750
| Matching Device ID: hid\vid_045e&pid_0750&mi_00
| Service: kbdhid
| Driver: kbdhid.sys, 7/14/2009 07:45:09, 28160 bytes
| Driver: kbdclass.sys, 7/14/2009 09:20:36, 42576 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/14/2009 07:11:24, 80896 bytes
| Driver: kbdclass.sys, 7/14/2009 09:20:36, 42576 bytes
|
+ Microsoft USB Basic Optical Mouse v2.0 (Mouse and Keyboard Center)
| Vendor/Product ID: 0x045E, 0x00CB
| Matching Device ID: hid\vid_045e&pid_00cb
| Upper Filters: Point32
| Service: mouhid
| Driver: point32.sys, 6/26/2012 21:36:58, 42208 bytes
| Driver: mouhid.sys, 7/14/2009 07:45:08, 26112 bytes
| Driver: mouclass.sys, 7/14/2009 09:20:44, 41552 bytes
| Driver: wdfcoinstaller01009.dll, 6/26/2012 21:36:58, 1461992 bytes
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 7/14/2009 09:19:10, 51776 bytes
| Driver: sermouse.sys, 7/14/2009 07:45:08, 19968 bytes
| Driver: mouclass.sys, 7/14/2009 09:20:44, 41552 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 23.1 GB
Total Space: 99.9 GB
File System: NTFS
Model: WDC WD10EADS-00L5B1 ATA Device

Drive: D:
Model: TSSTcorp CDDVDW SH-S223C ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (Chinese (Simplified)), 7/14/2009 07:11:26, 108544 bytes

--------------
System Devices
--------------
Name: Intel(R) 82801G (ICH7 Family) SMBus Controller - 27DA
Device ID: PCI\VEN_8086&DEV_27DA&SUBSYS_50011458&REV_01\3&13C0B0C5&0&FB
Driver: n/a

Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
Device ID: PCI\VEN_8086&DEV_27C8&SUBSYS_50041458&REV_01\3&13C0B0C5&0&E8
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/14/2009 07:51:10, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 07:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 07:52:09, 258560 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_27D8&SUBSYS_A0021458&REV_01\3&13C0B0C5&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/14/2009 07:50:56, 108544 bytes

Name: Intel(R) 82801GB/GR/GH (ICH7 Family) Serial ATA Storage Controller - 27C0
Device ID: PCI\VEN_8086&DEV_27C0&SUBSYS_B0021458&REV_01\3&13C0B0C5&0&FA
Driver: C:\Windows\system32\DRIVERS\intelide.sys, 6.01.7600.16385 (English), 7/14/2009 09:20:36, 15424 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (Chinese (Simplified)), 7/14/2009 09:19:03, 42560 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/14/2009 09:26:15, 21584 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (Chinese (Simplified)), 7/14/2009 09:26:15, 133200 bytes

Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D2
Device ID: PCI\VEN_8086&DEV_27D2&SUBSYS_50011458&REV_01\3&13C0B0C5&0&E1
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 09:20:45, 153680 bytes

Name: Intel(R) 82801GB/GR (ICH7 Family) LPC Interface Controller - 27B8
Device ID: PCI\VEN_8086&DEV_27B8&SUBSYS_50011458&REV_01\3&13C0B0C5&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/14/2009 09:20:43, 13888 bytes

Name: Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D0
Device ID: PCI\VEN_8086&DEV_27D0&SUBSYS_50011458&REV_01\3&13C0B0C5&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 09:20:45, 153680 bytes

Name: Intel(R) 82801 PCI Bridge - 244E
Device ID: PCI\VEN_8086&DEV_244E&SUBSYS_50001458&REV_E1\3&13C0B0C5&0&F0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 09:20:45, 153680 bytes

Name: Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
Device ID: PCI\VEN_8086&DEV_27CC&SUBSYS_50061458&REV_01\3&13C0B0C5&0&EF
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16385 (English), 7/14/2009 07:51:14, 41472 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 07:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 07:52:09, 258560 bytes

Name: Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Device ID: PCI\VEN_1969&DEV_1063&SUBSYS_E0001458&REV_C0\4&15E70C52&0&00E1
Driver: C:\Windows\system32\DRIVERS\L1C62x86.sys, 1.00.0000.0004 (English), 7/14/2009 06:02:47, 50688 bytes

Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
Device ID: PCI\VEN_8086&DEV_27CB&SUBSYS_50041458&REV_01\3&13C0B0C5&0&EB
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/14/2009 07:51:10, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 07:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 07:52:09, 258560 bytes

Name: NVIDIA GeForce GTS 250
Device ID: PCI\VEN_10DE&DEV_0615&SUBSYS_110319DA&REV_A2\4&27574D66&0&0008
Driver: C:\Program Files\NVIDIA Corporation\Drs\dbInstaller.exe, 8.17.0012.9573 (English), 2/9/2012 22:43:00, 192832 bytes
Driver: C:\Program Files\NVIDIA Corporation\Drs\nvdrsdb.bin, 2/9/2012 22:43:00, 324516 bytes
Driver: C:\Windows\System32\DriverStore\FileRepository\nv_disp.inf_x86_neutral_c16d9eb31be855c2\NvCplSetupInt.exe, 1.00.0001.0000 (Chinese (Simplified)), 2/9/2012 22:43:00, 69070584 bytes
Driver: C:\Program Files\NVIDIA Corporation\license.txt, 2/9/2012 22:43:00, 21887 bytes
Driver: C:\Windows\system32\DRIVERS\nvlddmkm.sys, 8.17.0012.9573 (English), 2/9/2012 22:43:00, 10816832 bytes
Driver: C:\Windows\system32\OpenCL.dll, 1.00.0000.0000 (English), 2/9/2012 22:43:00, 61248 bytes
Driver: C:\Windows\system32\nvapi.dll, 8.17.0012.9573 (English), 2/9/2012 22:43:00, 2301248 bytes
Driver: C:\Windows\system32\nvcompiler.dll, 8.17.0012.9573 (English), 2/9/2012 22:43:00, 17543488 bytes
Driver: C:\Windows\system32\nvcuda.dll, 8.17.0012.9573 (English), 2/9/2012 22:43:00, 5892928 bytes
Driver: C:\Windows\system32\nvcuvenc.dll, 8.17.0012.9573 (English), 2/9/2012 22:43:00, 2437440 bytes
Driver: C:\Windows\system32\nvcuvid.dll, 8.17.0012.9573 (English), 2/9/2012 22:43:00, 2517312 bytes
Driver: C:\Windows\system32\nvd3dum.dll, 8.17.0012.9573 (English), 2/9/2012 22:43:00, 15009600 bytes
Driver: C:\Windows\system32\nvinfo.pb, 2/9/2012 22:43:00, 8772 bytes
Driver: C:\Windows\system32\nvoglv32.dll, 8.17.0012.9573 (English), 2/9/2012 22:43:00, 19443520 bytes
Driver: C:\Windows\system32\nvwgf2um.dll, 8.17.0012.9573 (English), 2/9/2012 22:43:00, 7713088 bytes
Driver: C:\Windows\system32\nvdispco32.dll, 2.00.0025.0001 (English), 2/9/2012 22:43:00, 1000256 bytes
Driver: C:\Windows\system32\nvgenco32.dll, 2.00.0014.0000 (English), 2/9/2012 22:43:00, 881984 bytes

Name: Intel(R) G33/G31/P35/P31 Express Chipset PCI Express Root Port - 29C1
Device ID: PCI\VEN_8086&DEV_29C1&SUBSYS_50001458&REV_10\3&13C0B0C5&0&08
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/14/2009 09:20:45, 153680 bytes

Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
Device ID: PCI\VEN_8086&DEV_27CA&SUBSYS_50041458&REV_01\3&13C0B0C5&0&EA
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/14/2009 07:51:10, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 07:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 07:52:09, 258560 bytes

Name: Intel(R) G33/G31/P35/P31 Express Chipset Processor to I/O Controller - 29C0
Device ID: PCI\VEN_8086&DEV_29C0&SUBSYS_50001458&REV_10\3&13C0B0C5&0&00
Driver: n/a

Name: Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
Device ID: PCI\VEN_8086&DEV_27C9&SUBSYS_50041458&REV_01\3&13C0B0C5&0&E9
Driver: C:\Windows\system32\drivers\usbuhci.sys, 6.01.7600.16385 (English), 7/14/2009 07:51:10, 24064 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/14/2009 07:51:15, 284160 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16385 (English), 7/14/2009 07:52:09, 258560 bytes
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thanks the off line thing worked for me. i think i had a virus attack it messed up my video drivers and would crash my computer. i got malware bytes to run cleaned it up, updated drivers, checked work online and bingo i can reinstall D3
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for windows 8 users turn OFF smart screen filter. that is all
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The Internet Explorer solution did work for me!!!

As ronimal said, it doesn't make any sense, but it worked!
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