Diablo® III

Diablo download not working crashes

85 Blood Elf Death Knight
After buying the game i proceeded to download it. However it just stops at 10% and then closes and tells me it failed to load the required file turn off ur anti-spyware and try again. did all that and nothing seems to work. Is there a way to get a full refund. I have the digital version
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85 Blood Elf Death Knight
is there a way I can get a refund?
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