Thank you for your ongoing patience as well as your reports.
We're continuing to work on the issues currently affecting the Americas region, which are resulting in failed login attempts and service issues. While we've identified the causes and are working to resolve them, we expect our efforts to require an approximate two hours to complete. We expect game services to fully return by approximately 11:45 p.m. PDT. We apologize for the downtime, and appreciate your continued patience.
[Update 11:20 p.m. PDT]
The service is up! We'll be continuing to monitor throughout the night and will provide updates should any further issues occur. We appreciate your continued patience and will see you in-game.