A quick glance on the Diablo 3 forums reveal that Saturday afternoon, dozens of players logged into their characters to find nearly all of their items stripped away between Friday Night and Saturday morning. Some are even claiming to have been using Blizzard Account Authenticators. While most “victimized” players have submitted tickets and had quick responses, even rollbacks at players’ requests, others have waited over 24 hours with no response at all. Several players are reporting names on their “Recently Played With” list that they don’t recognize, with others reporting names on their “Friends” list that they didn’t add. Below are just a few of the examples:
(Topic is full)
(Search for "Hacked" in the General Discussion Forum)
(Search for "Hacked" in the Technical Support Forum)
This issue has put a lot of players on standstill, with several losing motivation to continue playing just one week after the release. With Blizzard’s weekend support team requesting people submit tickets, a wide array of disappointed but eager gamers hold their breath for Blizard’s weekday crew to come with answers. One things for sure, most of the reported incidences are the same - "I was playing Friday night, logged in Saturday, and most or all my stuff was gone... There's someone on my 'Recently Played With' list that I don't recognize. I submitted a ticket. Still Waiting/They Rolled Me Back/They Said I wasn't hacked"
When the weekday Blizzard Support staff comes in on Monday, they're going to have their hands full. Until then, players like myself will be counting down the hours til answers are finally provided.