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alot of people are having this problem its a bot going around session jacking accounts and basically having a level 1 toon sit in game and finding accounts to jack and bring in your high level sell all gear and or trade and give gold to that main account then your completely naked.
I got back my stuff; what bliz support did was rollback my account so quite a bit of progress was lost, but most of my stuff was recovered. Waited around 4 days though, since they kept asking me for confirmation even though I told them to go ahead the very first time.
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