Diablo® III

Diablo 3 crashes my Mac

I've been running into this a lot today.

Did the combo update to OSX. Did the SMC reset. Still getting the black screen with stuttering sound.

Interval Since Last Panic Report: 10149 sec
Panics Since Last Report: 5
Anonymous UUID: E5C9E5FB-A1C4-4DD8-98AD-8A639D24201D

Sat May 26 16:28:36 2012
panic(cpu 0 caller 0xffffff7f80e35430): NVRM[0/2:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd4000000 0xffffff80aa394000 0x096380c1, D0, P3/4
Backtrace (CPU 0), Frame : Return Address
0xffffff80a9bc3760 : 0xffffff8000204d15
0xffffff80a9bc3860 : 0xffffff7f80e35430
0xffffff80a9bc3900 : 0xffffff7f80f3f317
0xffffff80a9bc3950 : 0xffffff7f80f3663c
0xffffff80a9bc3980 : 0xffffff7f812e409c
0xffffff80a9bc3ac0 : 0xffffff7f80f5c8a3
0xffffff80a9bc3af0 : 0xffffff7f80e3dc5e
0xffffff80a9bc3ba0 : 0xffffff7f80e3a3c1
0xffffff80a9bc3d90 : 0xffffff7f80e3c441
0xffffff80a9bc3e80 : 0xffffff7f80dce998
0xffffff80a9bc3ed0 : 0xffffff7f819bd4ac
0xffffff80a9bc3f40 : 0xffffff7f819bd645
0xffffff80a9bc3f60 : 0xffffff8000285b66
0xffffff80a9bc3fa0 : 0xffffff80002c8527
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AGPM(100.12.31)@0xffffff7f819ba000->0xffffff7f819c5fff
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0xffffff7f80b98000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0xffffff7f80bc0000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0xffffff7f80804000
com.apple.nvidia.nv50hal(6.3.6)@0xffffff7f811cf000->0xffffff7f815d2fff
dependency: com.apple.NVDAResman(6.3.6)@0xffffff7f80dcc000
com.apple.NVDAResman(6.3.6)@0xffffff7f80dcc000->0xffffff7f8109afff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0xffffff7f80804000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0xffffff7f80bc0000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0xffffff7f80b98000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
10K549

Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
System model name: MacBookPro5,1 (Mac-F42D86C8)

System uptime in nanoseconds: 261875115583
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0xffffff7f80a41000, size 0x8192) - last unloaded 103945132526
loaded kexts:
com.silex.driver.sxuptp 1.8.0
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 39581969806
com.apple.driver.AGPM 100.12.31
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.nvenet 2.0.17
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.GeForce 6.3.6
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.filesystems.ntfs 3.4
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleUSBOHCI 4.2.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.nvidia.nv50hal 6.3.6
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.AppleProfileFamily 41
com.apple.NVDAResman 6.3.6
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.driver.NVSMU 2.2.7
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro5,1, BootROM MBP51.007E.B06, 2 processors, Intel Core 2 Duo, 2.8 GHz, 8 GB, SMC 1.33f8
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS723225L9SA62, 232.89 GB
Serial ATA Device: MAT!@#$ADVD-R UJ-868
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52b, 0x06200000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 5
Reply Quote
Hi, I am experiencing this as well. I am on a 2008 MacBook Pro5,1, 2.53 GHz Core 2 Duo. 4 GB of RAM, and I'm running Snow Leopard 10.6.8.

I assumed the machine was just overheating, but I'm getting the panic reports on restart as well. This just started last night, I had been able to play the game for 1-2 hours at a time prior without any problems. Coincidentally, last night was when I installed the most recent version.

The panic report from my last crash (third one tonight):

Thanks for investigating the issue, Blizzard, I hope we can expect a swift resolution.

Interval Since Last Panic Report: 4746032 sec
Panics Since Last Report: 3
Anonymous UUID: BDD0AD23-4FA1-47CB-8F64-E4C090D4A94D

Sat May 26 23:33:03 2012
panic(cpu 1 caller 0x9d4c97): NVRM[0/2:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd4000000 0x59bc3000 0x096380c1, D0, P3/4
Backtrace (CPU 1), Frame : Return Address (4 potential args on stack)
0x59643888 : 0x21b837 (0x5dd7fc 0x596438bc 0x223ce1 0x0)
0x596438d8 : 0x9d4c97 (0xbea22c 0xc5a840 0xbf8f88 0x0)
0x59643978 : 0xaef5db (0x909cc04 0x9b15004 0x100 0x2aa21d)
0x596439c8 : 0xae65d4 (0x9b15004 0x100 0x693f7124 0x195)
0x596439f8 : 0x181b7bb (0x9b15004 0x100 0x4bcd2cee 0x870503c)
0x59643b38 : 0xb0e258 (0x9b15004 0x9b18004 0x0 0x0)
0x59643b78 : 0x9dde2b (0x9b15004 0x9b18004 0x0 0x0)
0x59643c18 : 0x9da50a (0x0 0x9 0x0 0x0)
0x59643dc8 : 0x9dc3d9 (0x0 0x600d600d 0x702a 0x59643df8)
0x59643e98 : 0x970582 (0xc1d00029 0xaa910001 0x20802040 0x59643ee0)
0x59643ef8 : 0xd3257d (0x90ddc00 0x59643f4c 0x0 0x7)
0x59643f58 : 0xd3271a (0x90c0c00 0xd39e54 0x59643f78 0x2a45c9)
0x59643f78 : 0x230235 (0x90c0c00 0x0 0xaf1ac54 0x0)
0x59643fc8 : 0x2a179c (0x863ea0 0x0 0x10 0xa9044e0)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AGPM(100.12.31)@0xd2f000->0xd39fff
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
com.apple.nvidia.nv50hal(6.3.6)@0x16f0000->0x1b04fff
dependency: com.apple.NVDAResman(6.3.6)@0x96e000
com.apple.NVDAResman(6.3.6)@0x96e000->0xc5bfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
10K549

Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro5,1 (Mac-F42D86C8)

System uptime in nanoseconds: 1741226794916
unloaded kexts:
com.apple.driver.AirPortBrcm43xx 423.91.27 (addr 0xeeb000, size 0x1900544) - last unloaded 104876463988
loaded kexts:
org.virtualbox.kext.VBoxNetAdp 4.0.8 - last loaded 33197027745
org.virtualbox.kext.VBoxNetFlt 4.0.8
org.virtualbox.kext.VBoxUSB 4.0.8
org.virtualbox.kext.VBoxDrv 4.0.8
com.cisco.nke.ipsec 2.0.1
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.AudioAUUC 1.57
com.apple.filesystems.ntfs 3.4
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.GeForce 6.3.6
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.nvenet 2.0.17
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleUSBOHCI 4.2.0
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.nvidia.nv50hal 6.3.6
com.apple.NVDAResman 6.3.6
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.NVSMU 2.2.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Unable to gather system configuration information.Model: MacBookPro5,1, BootROM MBP51.007E.B06, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.33f8
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS543232L9SA02, 298.09 GB
Serial ATA Device: MAT!@#$ADVD-R UJ-868
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Mass Storage Device, 0x058f (Alcor Micro, Corp.), 0x6366, 0x26300000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: Razer 1600dpi Mouse, 0x1532, 0x0001, 0x06200000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 4
Edited by Machkhan on 5/27/2012 10:39 AM PDT
Reply Quote
Another kernel panic once again while i played Diablo for about 2 hours (longest i've played without a crash by the way)

Interval Since Last Panic Report: 35134 sec
Panics Since Last Report: 6
Anonymous UUID: D8BA1BA9-744F-40C4-B016-FDABD7D3C8F7

Sun May 27 02:00:25 2012
panic(cpu 2 caller 0xffffff7f80958947): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd2000000 0xffffff809f1d6000 0x0a5480a2, D0, P3/4
Backtrace (CPU 2), Frame : Return Address
0xffffff807b7bb800 : 0xffffff8000220792
0xffffff807b7bb880 : 0xffffff7f80958947
0xffffff807b7bb910 : 0xffffff7f80a48aa4
0xffffff807b7bb960 : 0xffffff7f80a48b64
0xffffff807b7bb9c0 : 0xffffff7f80cf5749
0xffffff807b7bbb00 : 0xffffff7f80a67bed
0xffffff807b7bbb30 : 0xffffff7f809622c2
0xffffff807b7bbbe0 : 0xffffff7f8095dbc4
0xffffff807b7bbdd0 : 0xffffff7f8095f679
0xffffff807b7bbeb0 : 0xffffff7f808fa4c4
0xffffff807b7bbf00 : 0xffffff7f820747d6
0xffffff807b7bbf50 : 0xffffff7f82074f2a
0xffffff807b7bbf70 : 0xffffff800023dbbc
0xffffff807b7bbfb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.NVDAResman(7.1.8)[560E1257-BF5E-3B0B-95F0-15033A0D1B97]@0xffffff7f808f8000->0xffffff7f80bd1fff
dependency: com.apple.iokit.IOPCIFamily(2.6.8)[06C77CAA-586C-3AA7-94B7-A544F470025E]@0xffffff7f80883000
dependency: com.apple.iokit.IONDRVSupport(2.3.2)[D05CFB53-FB72-3613-8162-2D188DB04738]@0xffffff7f808e6000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[2D2A4A31-EB4F-3730-BE3A-76C061685FC5]@0xffffff7f808ae000
com.apple.nvidia.nv50hal(7.1.8)[7596DB8C-AE9D-3C87-B11A-0ED8F940CAF8]@0xffffff7f80bd2000->0xffffff7f80ef3fff
dependency: com.apple.NVDAResman(7.1.8)[560E1257-BF5E-3B0B-95F0-15033A0D1B97]@0xffffff7f808f8000
com.apple.driver.AGPM(100.12.42)[90766E26-350A-35E6-836D-61286EEEBC3A]@0xffffff7f82073000->0xffffff7f8207dfff
dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[2D2A4A31-EB4F-3730-BE3A-76C061685FC5]@0xffffff7f808ae000
dependency: com.apple.iokit.IONDRVSupport(2.3.2)[D05CFB53-FB72-3613-8162-2D188DB04738]@0xffffff7f808e6000
dependency: com.apple.iokit.IOPCIFamily(2.6.8)[06C77CAA-586C-3AA7-94B7-A544F470025E]@0xffffff7f80883000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
11E53

Kernel version:
Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 6117115801686
last loaded kext at 1014211265114: com.apple.driver.AppleUSBCDC 4.1.17 (addr 0xffffff7f80791000, size 16384)
last unloaded kext at 1265330082163: com.apple.driver.AppleUSBCDC 4.1.17 (addr 0xffffff7f80791000, size 12288)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch 70.12
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.5f11
com.apple.driver.AppleHDA 2.2.0f3
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AppleMikeyDriver 2.2.0f3
com.apple.driver.AGPM 100.12.42
com.apple.driver.AppleIntelHDGraphics 7.1.8
com.apple.driver.AppleIntelHDGraphicsFB 7.1.8
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleSMCPDRC 5.0.0d0
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.2
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d0
com.apple.driver.AppleMuxControl 3.0.16
com.apple.GeForce 7.1.8
com.apple.driver.AppleLPC 1.5.8
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleUSBTCButtons 225.2
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11
com.apple.driver.AppleIRController 312
com.apple.driver.AppleUSBCardReader 3.0.1
com.apple.driver.AppleUSBTCKeyboard 225.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.0.3
com.apple.driver.AppleUSBHub 4.5.0
com.apple.driver.AppleFWOHCI 4.8.9
com.apple.driver.AirPort.Brcm4331 530.4.20
com.apple.iokit.AppleBCM5701Ethernet 3.1.2b2
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.0
com.apple.driver.AppleUSBEHCI 4.5.8
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleSMBIOS 1.8
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.3
com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
com.apple.driver.AppleMultitouchDriver 231.4
com.apple.driver.IOBluetoothHIDDriver 4.0.5f11
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.DspFuncLib 2.2.0f3
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.2.4
com.apple.iokit.IOAudioFamily 1.8.6fc17
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.2.0f3
com.apple.iokit.IOHDAFamily 2.2.0f3
com.apple.driver.ApplePolicyControl 3.0.16
com.apple.driver.AppleSMC 3.1.3d8
com.apple.driver.IOPlatformPluginLegacy 5.0.0d0
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.16
com.apple.driver.IOPlatformPluginFamily 5.1.0d17
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.nvidia.nv50hal 7.1.8
com.apple.NVDAResman 7.1.8
com.apple.iokit.IONDRVSupport 2.3.2
com.apple.iokit.IOGraphicsFamily 2.3.2
com.apple.kext.triggers 1.0
com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11
com.apple.iokit.IOBluetoothFamily 4.0.5f11
com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.0
com.apple.iokit.IOUSBMassStorageClass 3.0.1
com.apple.driver.AppleUSBMultitouch 227.1
com.apple.iokit.IOUSBHIDDriver 4.4.5
com.apple.driver.AppleUSBMergeNub 4.5.3
com.apple.driver.AppleUSBComposite 4.5.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.7
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
com.apple.iokit.IOUSBUserClient 4.5.8
com.apple.iokit.IOFireWireFamily 4.4.5
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 4.5.8
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.5
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 331.6
com.apple.iokit.IOStorageFamily 1.7.1
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.4
Model: MacBookPro6,2, BootROM MBP61.0057.B0F, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80AD, 0x484D54313235533642465238432D47372020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.198.4.20)
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 320.07 GB
Serial ATA Device: MAT!@#$ADVD-R UJ-898
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfa130000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8218, 0xfa113000 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0xfa120000 / 3
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3
Edited by Machkhan on 5/27/2012 10:39 AM PDT
Reply Quote
Running the combo update and resetting the SMC resulted in the shortest period of play time yet - maybe 2 minutes? - and a spectacular white flash of the screen before it went black with the sound loop. Crash report included for completeness' sake. I'mma try one more time and then go to bed.

Interval Since Last Panic Report: 4748101 sec
Panics Since Last Report: 4
Anonymous UUID: BDD0AD23-4FA1-47CB-8F64-E4C090D4A94D

Sun May 27 00:26:14 2012
panic(cpu 0 caller 0x58c56c97): NVRM[0/2:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xd4000000 0x5976a000 0x096380c1, D0, P3/4
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x50f0b888 : 0x21b837 (0x5dd7fc 0x50f0b8bc 0x223ce1 0x0)
0x50f0b8d8 : 0x58c56c97 (0x58e6c22c 0x58edc840 0x58e7af88 0x0)
0x50f0b978 : 0x58d715db (0x7c65004 0x748f004 0x100 0x2aa21d)
0x50f0b9c8 : 0x58d685d4 (0x748f004 0x100 0xaa53e1f9 0xa1)
0x50f0b9f8 : 0x594807bb (0x748f004 0x100 0x4bcd2cee 0x70ef03c)
0x50f0bb38 : 0x58d90258 (0x748f004 0x7494004 0x0 0x0)
0x50f0bb78 : 0x58c5fe2b (0x748f004 0x7494004 0x0 0x0)
0x50f0bc18 : 0x58c5c50a (0x0 0x9 0x0 0x0)
0x50f0bdc8 : 0x58c5e3d9 (0x0 0x600d600d 0x702a 0x50f0bdf8)
0x50f0be98 : 0x58bf2582 (0xc1d00021 0xaa910001 0x20802040 0x50f0bee0)
0x50f0bef8 : 0x50d6e57d (0x7d79c00 0x50f0bf4c 0x0 0x7)
0x50f0bf58 : 0x50d6e71a (0x7c6ac00 0x50d75e54 0x50f0bf78 0x2a45c9)
0x50f0bf78 : 0x230235 (0x7c6ac00 0x0 0x7ac8874 0x0)
0x50f0bfc8 : 0x2a179c (0x863ea0 0x0 0x10 0x0)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AGPM(100.12.31)@0x50d6b000->0x50d75fff
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x5876b000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x58723000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x51122000
com.apple.nvidia.nv50hal(6.3.6)@0x59355000->0x59769fff
dependency: com.apple.NVDAResman(6.3.6)@0x58bf0000
com.apple.NVDAResman(6.3.6)@0x58bf0000->0x58eddfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x51122000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x58723000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x5876b000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
10K549

Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro5,1 (Mac-F42D86C8)

System uptime in nanoseconds: 694347573149
unloaded kexts:
com.apple.driver.AppleFileSystemDriver 2.0 (addr 0x57a8f000, size 0x12288) - last unloaded 101951813541
loaded kexts:
org.virtualbox.kext.VBoxNetAdp 4.0.8 - last loaded 29753702575
org.virtualbox.kext.VBoxNetFlt 4.0.8
org.virtualbox.kext.VBoxUSB 4.0.8
org.virtualbox.kext.VBoxDrv 4.0.8
com.cisco.nke.ipsec 2.0.1
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.filesystems.autofs 2.1.0
com.apple.filesystems.ntfs 3.4
com.apple.driver.AGPM 100.12.31
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleIntelPenrynProfile 17
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.nvenet 2.0.17
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.GeForce 6.3.6
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleIRController 303.8
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.driver.AppleUSBOHCI 4.2.0
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.iokit.AppleProfileFamily 41
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IONetworkingFamily 1.10
com.apple.driver.NVSMU 2.2.7
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.nvidia.nv50hal 6.3.6
com.apple.NVDAResman 6.3.6
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 6
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Unable to gather system configuration information.Model: MacBookPro5,1, BootROM MBP51.007E.B06, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.33f8
Graphics: NVIDIA GeForce 9600M GT, NVIDIA GeForce 9600M GT, PCIe, 512 MB
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS543232L9SA02, 298.09 GB
Serial ATA Device: MAT!@#$ADVD-R UJ-868
USB Device: Mass Storage Device, 0x058f (Alcor Micro, Corp.), 0x6366, 0x26300000 / 2
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0x24400000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0x04600000 / 3
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 2
USB Device: Razer 1600dpi Mouse, 0x1532, 0x0001, 0x06200000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8213, 0x06110000 / 4
Edited by Machkhan on 5/27/2012 10:40 AM PDT
Reply Quote
Could you guys (Blizzard) maybe give us an update on your progress? Are you testing fixes or looking for the problem? If you are already testing your fix can you maybe share if it deals with the issue of kernel panics or FPS or both? Any info will be highly appreciated ^^
Edited by zelka#2357 on 5/27/2012 9:29 AM PDT
Reply Quote
85 Human Mage
1565
Posts: 8
I can never play this for more than 2 hours before I see one of these bastards.
---------------

Interval Since Last Panic Report: 223119 sec
Panics Since Last Report: 6
Anonymous UUID: 5700A091-CEC9-4AF1-A5EB-82CBAB448A8C

Sun May 27 13:24:56 2012
panic(cpu 2 caller 0x9d4c9b): NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0x0a2910de 0x00100000 0x00000000, BAR0 0xc0000000 0x7fb15000 0x0a5480a2, D0, P3/4
Backtrace (CPU 2), Frame : Return Address (4 potential args on stack)
0x5c933888 : 0x21b837 (0x5dd7fc 0x5c9338bc 0x223ce1 0x0)
0x5c9338d8 : 0x9d4c9b (0xbea28c 0xc5a800 0xbf8e60 0x0)
0x5c933978 : 0xaef608 (0x9006c04 0x9241004 0x100 0x8)
0x5c9339c8 : 0xae6601 (0x9241004 0x100 0x5c9339f8 0x9c4778)
0x5c9339f8 : 0x16c89a6 (0x9241004 0x100 0x438004ee 0x1203218)
0x5c933b38 : 0xb0e2b5 (0x9241004 0x94e8004 0x0 0x0)
0x5c933b78 : 0x9dde7c (0x9241004 0x94e8004 0x0 0x0)
0x5c933c18 : 0x9da55b (0x0 0x9 0x0 0x0)
0x5c933dc8 : 0x9dc42a (0x0 0x600d600d 0x702a 0x5c933df8)
0x5c933e98 : 0x970582 (0xc1d0001a 0xaa910001 0x20802040 0x5c933ee0)
0x5c933ef8 : 0xd3257d (0x9051400 0x5c933f4c 0x0 0x7)
0x5c933f58 : 0xd3271a (0x903c800 0xd39e54 0x5c933f78 0x2a45c9)
0x5c933f78 : 0x230235 (0x903c800 0x0 0x8caccd4 0x0)
0x5c933fc8 : 0x2a179c (0x863ea0 0x0 0x10 0x9f5f7a0)
Kernel Extensions in backtrace (with dependencies):
com.apple.driver.AGPM(100.12.31)@0xd2f000->0xd39fff
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
com.apple.nvidia.nv50hal(6.4.0)@0x1592000->0x19a6fff
dependency: com.apple.NVDAResman(6.4.0)@0x96e000
com.apple.NVDAResman(6.4.0)@0x96e000->0xc5bfff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)@0x928000
dependency: com.apple.iokit.IONDRVSupport(2.2.1)@0x961000
dependency: com.apple.iokit.IOGraphicsFamily(2.2.1)@0x93f000

BSD process name corresponding to current thread: kernel_task

Mac OS version:
10K549

Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:33:36 PDT 2011; root:xnu-1504.15.3~1/RELEASE_I386
System model name: MacBookPro6,2 (Mac-F22586C8)

System uptime in nanoseconds: 25405041662096
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.0 (addr 0x142d000, size 0x65536) - last unloaded 154780333097
loaded kexts:
com.razer.common.razerhid 2.63
com.apple.driver.AppleHWSensor 1.9.3d0 - last loaded 29010682877
com.apple.driver.AGPM 100.12.31
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 2.0.5f14
com.apple.driver.AppleMikeyDriver 2.0.5f14
com.apple.driver.AudioAUUC 1.57
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.20
com.apple.driver.SMCMotionSensor 3.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.GeForce 6.4.0
com.apple.driver.AppleGraphicsControl 2.10.6
com.apple.driver.AppleLPC 1.5.1
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleIntelHDGraphics 6.4.0
com.apple.driver.AppleIntelHDGraphicsFB 6.4.0
com.apple.driver.AppleUSBTCButtons 201.6
com.apple.driver.AppleUSBTCKeyboard 201.6
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.driver.AppleIRController 303.8
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.iokit.SCSITaskUserClient 2.6.8
com.apple.iokit.IOAHCIBlockStorage 1.6.4
com.apple.driver.AppleUSBHub 4.2.4
com.apple.driver.AppleFWOHCI 4.7.3
com.apple.driver.AirPortBrcm43224 428.42.4
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleSmartBatteryManager 160.0.0
com.apple.driver.AppleAHCIPort 2.1.7
com.apple.iokit.AppleBCM5701Ethernet 3.0.5b8
com.apple.driver.AppleUSBEHCI 4.2.4
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.DspFuncLib 2.0.5f14
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.iokit.IOFireWireIP 2.0.3
com.apple.driver.AppleHDAController 2.0.5f14
com.apple.iokit.IOHDAFamily 2.0.5f14
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleBacklightExpert 1.0.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.nvidia.nv50hal 6.4.0
com.apple.NVDAResman 6.4.0
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBMultitouch 207.7
com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.8
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.iokit.IOUSBHIDDriver 4.2.0
com.apple.driver.AppleUSBMergeNub 4.2.4
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.8
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.driver.XsanFilter 402.1
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.8
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOFireWireFamily 4.2.6
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBFamily 4.2.4
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.3.0
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.53 GHz, 4 GB, SMC 1.58f16
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: TOSHIBA MK5065GSXF, 465.76 GB
Serial ATA Device: MAT!@#$ADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Razer Naga, 0x1532, 0x0015, 0xfa140000 / 6
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 9
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 4
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000 / 3
Edited by Machkhan on 5/27/2012 10:45 AM PDT
Reply Quote
Support Forum Agent
Posts: 14,784
05/27/2012 09:29 AMPosted by zelka
Could you guys (Blizzard) maybe give us an update on your progress? Are you testing fixes or looking for the problem? If you are already testing your fix can you maybe share if it deals with the issue of kernel panics or FPS or both? Any info will be highly appreciated ^^

This is something that the team is still reviewing. From all these examples here we have 2 MBP in which kernel panics happen.

  • Most common reported are MacBook Pros that have dual graphic NVIDIA cards/chipset (9400M/9600M GT and GT 330M/Intel HD3000).
  • Second highest reported is 13" 9400M MBP

  • We suggested the troubleshooting steps to see if we can eliminate any driver issues, but still seems that it happens. When the team gets back in I'll see what more we can find about this.
    Edited by Machkhan on 5/27/2012 10:44 AM PDT
    Reply Quote

    We suggested the troubleshooting steps to see if we can eliminate any driver issues, but still seems that it happens. When the team gets back in I'll see what more we can find about this.


    Thanks for your efforts on this, I appreciate your responsiveness and your attention to our problem.
    Reply Quote
    Support Forum Agent
    Posts: 14,784
    05/27/2012 11:41 AMPosted by Tormund
    Thanks for your efforts on this, I appreciate your responsiveness and your attention to our problem.

    Appreciate it. I try to get whatever information I can provide out. I'm not on the dev team for Mac, so updates for me occur when I get my hands on information :)
    Reply Quote
    MVP - Technical Support
    Posts: 9,920
    View profile
    This looks like same kernel panic wow users are also getting on same hardware since 4.3.4. Related? It's definitely an apple bug, but one thing to notice is wow didn't trigger it until 4.3.4, as for D3, well, it seems to trigger it too. So the question for dev team is, what did wow 4.3.4 changed in graphics front end? and what is it D3 does that's similar? Then, when they find cause, report it to apple for fixing(which of course, even if apple fixes it, it'll only be fixed in 10.7 which means all the 10.6 users are still going to have to update their OS regardless).
    Reply Quote
    Posts: 6
    This issue is affecting iMacs too, not just the macbook pro models. I've had this problem consistently since launch as I bought the collectors edition. I also tried every "fix" suggested on these message boards. At times I've been able to play for hours before a crash while other times it only takes a few minutes to completely freeze and require a hard reset. Regardless of time, it happens eventually in both menus and gameplay.

    My system
    iMac 27inch model late 2011
    Mac OSX 10.7.4
    3.4 GHz Intel Core i7
    8GB 1333 MHz DDR3 RAM
    2TB HDD
    Radeon HD 6970M 2GB

    Interval Since Last Panic Report: 139849 sec
    Panics Since Last Report: 1
    Anonymous UUID: 04084447-6B52-44D6-BE60-7C0B94E3B14A

    Sun May 27 19:05:15 2012
    Machine-check capabilities (cpu 1) 0x0000000000000c09:
    family: 6 model: 42 stepping: 7 microcode: 26
    Intel(R) Core(TM) i7-2600 CPU @ 3.40GHz
    9 error-reporting banks
    threshold-based error status present
    extended corrected memory error handling present
    Machine-check status 0x0000000000000005:
    restart IP valid
    machine-check in progress
    MCA error-reporting registers:
    IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
    IA32_MC1_STATUS(0x405): 0x0980000000000000 invalid
    IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
    IA32_MC3_STATUS(0x40d): 0xbe00000000800400 valid
    MCA error code: 0x0400
    Model specific error code: 0x0080
    Other information: 0x00000000
    Threshold-based status: Undefined
    Status bits:
    Processor context corrupt
    ADDR register valid
    MISC register valid
    Error enabled
    Uncorrected error
    IA32_MC3_ADDR(0x40e): 0x00003f7f818cee6d
    IA32_MC3_MISC(0x40f): 0x000000000003ffff
    IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
    IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
    IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
    IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
    Package 0 logged:
    IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
    panic(cpu 2 caller 0xffffff80002c4d65): "Machine Check at 0xffffff7f81c48436, registers:\n" "CR0: 0x000000008001003b, CR2: 0x0000000104b34868, CR3: 0x00000000345f7002, CR4: 0x00000000000606e0\n" "RAX: 0x0000000000000001, RBX: 0x0000000000000000, RCX: 0x0000000000000001, RDX: 0x0000000000000000\n" "RSP: 0xffffff80f1b936e0, RBP: 0xffffff80f1b93710, RSI: 0x0000000000000006, RDI: 0xffffff80126fd800\n" "R8: 0xffffff80125bd800, R9: 0x7fffffffffffffff, R10: 0x80000000345f7002, R11: 0xffffff80002da800\n" "R12: 0x0000000000000148, R13: 0xffffff801248cf40, R14: 0xffffff80125bd800, R15: 0x0000000000000001\n" "RFL: 0x0000000000000046, RIP: 0xffffff7f81c48436, CS: 0x0000000000000008, SS: 0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-1699.26.8/osfmk/i386/trap_native.c:278
    Backtrace (CPU 2), Frame : Return Address
    0xffffff80e8ce0ec0 : 0xffffff8000220792
    0xffffff80e8ce0f40 : 0xffffff80002c4d65
    0xffffff80e8ce10a0 : 0xffffff80002daa9f
    0xffffff80f1b93710 : 0xffffff7f81c372a5
    0xffffff80f1b937e0 : 0xffffff7f81c38d9c
    0xffffff80f1b93890 : 0xffffff80002c63b2
    0xffffff80f1b938b0 : 0xffffff800022d375
    0xffffff80f1b938f0 : 0xffffff800022e060
    0xffffff80f1b93950 : 0xffffff800022f413
    0xffffff80f1b939b0 : 0xffffff7f815ce826
    0xffffff80f1b93a00 : 0xffffff7f8158fa3a
    0xffffff80f1b93a30 : 0xffffff7f8157c809
    0xffffff80f1b93b00 : 0xffffff7f81578ecb
    0xffffff80f1b93b60 : 0xffffff800065501e
    0xffffff80f1b93b80 : 0xffffff80006558fa
    0xffffff80f1b93be0 : 0xffffff800065609b
    0xffffff80f1b93d20 : 0xffffff80002a3f08
    0xffffff80f1b93e20 : 0xffffff8000223096
    0xffffff80f1b93e50 : 0xffffff80002148a9
    0xffffff80f1b93eb0 : 0xffffff800021bbd8
    0xffffff80f1b93f10 : 0xffffff80002af150
    0xffffff80f1b93fb0 : 0xffffff80002da6ce
    Kernel Extensions in backtrace:
    com.apple.driver.AppleIntelCPUPowerManagement(193.0)[654D2ABC-8783-3A8C-ADAC-5B56A63ECDF4]@0xffffff7f81c35000->0xffffff7f81c5cfff
    com.apple.ATIRadeonX3000(7.1.8)[BB62D2AF-725C-3D33-8009-C51F397EBB72]@0xffffff7f8156f000->0xffffff7f81809fff
    dependency: com.apple.iokit.IOPCIFamily(2.6.8)[06C77CAA-586C-3AA7-94B7-A544F470025E]@0xffffff7f80826000
    dependency: com.apple.iokit.IONDRVSupport(2.3.2)[D05CFB53-FB72-3613-8162-2D188DB04738]@0xffffff7f80c71000
    dependency: com.apple.iokit.IOGraphicsFamily(2.3.2)[2D2A4A31-EB4F-3730-BE3A-76C061685FC5]@0xffffff7f80c39000

    BSD process name corresponding to current thread: Diablo III
    Boot args: 0x0

    Mac OS version:
    11E53

    Kernel version:
    Darwin Kernel Version 11.4.0: Mon Apr 9 19:32:15 PDT 2012; root:xnu-1699.26.8~1/RELEASE_X86_64
    Kernel UUID: A8ED611D-FB0F-3729-8392-E7A32C5E7D74
    System model name: iMac12,2 (Mac-942B59F58194171B)

    System uptime in nanoseconds: 17623260321077
    last loaded kext at 24450321760: com.apple.driver.AppleBluetoothHIDKeyboard 160.7 (addr 0xffffff7f81c7b000, size 20480)
    last unloaded kext at 84648987575: com.apple.driver.AppleUSBUHCI 4.4.5 (addr 0xffffff7f80a34000, size 65536)
    loaded kexts:
    com.madcatz.driver.CyborgRAT 1.28
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleMikeyHIDDriver 122
    com.apple.driver.AudioAUUC 1.59
    com.apple.driver.AppleUpstreamUserClient 3.5.9
    com.apple.driver.AppleMCCSControl 1.0.26
    com.apple.driver.AppleMikeyDriver 2.2.0f3
    com.apple.driver.AppleHDA 2.2.0f3
    com.apple.driver.AGPM 100.12.42
    com.apple.kext.ATIFramebuffer 7.1.8
    com.apple.driver.AppleSMCPDRC 5.0.0d0
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.iokit.IOBluetoothSerialManager 4.0.5f11
    com.apple.driver.AppleSMCLMU 2.0.1d2
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AudioIPCDriver 1.2.2
    com.apple.driver.ACPI_SMC_PlatformPlugin 5.0.0d0
    com.apple.driver.AppleLPC 1.5.8
    com.apple.ATIRadeonX3000 7.1.8
    com.apple.driver.AppleBacklight 170.1.9
    com.apple.driver.AppleIntelHD3000Graphics 7.1.8
    com.apple.driver.iPodSBCDriver 1.6.0
    com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.5f11
    com.apple.driver.AppleIRController 312
    com.apple.iokit.IOAHCISerialATAPI 2.0.3
    com.apple.iokit.SCSITaskUserClient 3.2.0
    com.apple.driver.AppleUSBCardReader 3.0.1
    com.apple.driver.XsanFilter 404
    com.apple.iokit.IOAHCIBlockStorage 2.0.3
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 33
    com.apple.driver.AppleUSBHub 4.5.0
    com.apple.driver.AppleFWOHCI 4.8.9
    com.apple.driver.AirPort.Atheros40 504.64.2
    com.apple.iokit.AppleBCM5701Ethernet 3.1.2b2
    com.apple.driver.AppleEFINVRAM 1.5.0
    com.apple.driver.AppleAHCIPort 2.3.0
    com.apple.driver.AppleUSBEHCI 4.5.8
    com.apple.driver.AppleACPIButtons 1.5
    com.apple.driver.AppleRTC 1.5
    com.apple.driver.AppleHPET 1.6
    com.apple.driver.AppleSMBIOS 1.8
    com.apple.driver.AppleACPIEC 1.5
    com.apple.driver.AppleAPIC 1.5
    com.apple.driver.AppleIntelCPUPowerManagementClient 193.0.0
    com.apple.nke.applicationfirewall 3.2.30
    com.apple.security.quarantine 1.3
    com.apple.driver.AppleIntelCPUPowerManagement 193.0.0
    com.apple.driver.AppleBluetoothHIDKeyboard 160.7
    com.apple.driver.AppleHIDKeyboard 160.7
    com.apple.driver.IOBluetoothHIDDriver 4.0.5f11
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 2.2.0f3
    com.apple.iokit.IOFireWireIP 2.2.4
    com.apple.driver.AppleSMBusController 1.0.10d0
    com.apple.iokit.IOSurface 80.0.2
    com.apple.iokit.IOSerialFamily 10.0.5
    com.apple.iokit.IOAudioFamily 1.8.6fc17
    com.apple.kext.OSvKernDSPLib 1.3
    com.apple.driver.AppleHDAController 2.2.0f3
    com.apple.iokit.IOHDAFamily 2.2.0f3
    com.apple.driver.ApplePolicyControl 3.0.16
    com.apple.driver.AppleSMC 3.1.3d8
    com.apple.driver.IOPlatformPluginLegacy 5.0.0d0
    com.apple.driver.AppleSMBusPCI 1.0.10d0
    com.apple.driver.AppleGraphicsControl 3.0.16
    com.apple.driver.IOPlatformPluginFamily 5.1.0d17
    com.apple.driver.AppleBacklightExpert 1.0.3
    com.apple.driver.AppleThunderboltEDMSink 1.1.8
    com.apple.driver.AppleThunderboltEDMSource 1.1.8
    com.apple.kext.ATI6000Controller 7.1.8
    com.apple.kext.ATISupport 7.1.8
    com.apple.iokit.IONDRVSupport 2.3.2
    com.apple.driver.AppleIntelSNBGraphicsFB 7.1.8
    com.apple.iokit.IOGraphicsFamily 2.3.2
    com.apple.driver.AppleThunderboltDPOutAdapter 1.8.2
    com.apple.driver.AppleThunderboltDPInAdapter 1.8.2
    com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.2
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.4
    com.apple.driver.AppleUSBBluetoothHCIController 4.0.5f11
    com.apple.iokit.IOBluetoothFamily 4.0.5f11
    com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.0
    com.apple.iokit.IOBDStorageFamily 1.6
    com.apple.iokit.IODVDStorageFamily 1.7
    com.apple.iokit.IOCDStorageFamily 1.7
    com.apple.iokit.IOUSBHIDDriver 4.4.5
    com.apple.iokit.IOSCSIBlockCommandsDevice 3.2.0
    com.apple.iokit.IOUSBMassStorageClass 3.0.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.0
    com.apple.driver.AppleUSBMergeNub 4.5.3
    com.apple.driver.AppleUSBComposite 4.5.8
    com.apple.driver.AppleThunderboltNHI 1.5.5
    com.apple.iokit.IOThunderboltFamily 2.0.0
    com.apple.iokit.IOUSBUserClient 4.5.8
    com.apple.iokit.IOFireWireFamily 4.4.5
    com.apple.iokit.IO80211Family 420.3
    com.apple.iokit.IOEthernetAVBController 1.0.1b1
    com.apple.iokit.IONetworkingFamily 2.1
    com.apple.iokit.IOAHCIFamily 2.0.8
    com.apple.iokit.IOUSBFamily 4.5.8
    com.apple.driver.AppleEFIRuntime 1.5.0
    com.apple.iokit.IOHIDFamily 1.7.1
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 177.5
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.DiskImages 331.6
    com.apple.iokit.IOStorageFamily 1.7.1
    com.apple.driver.AppleKeyStore 28.18
    com.apple.driver.AppleACPIPlatform 1.5
    com.apple.iokit.IOPCIFamily 2.6.8
    com.apple.iokit.IOACPIFamily 1.4

    Here is the kernel panic log...
    Reply Quote
    This is now happening every time I run the game anywhere from 10-30min into playing. The screen goes black and I have to do a hard reset.
    Reply Quote
    05/27/2012 10:44 AMPosted by Machkhan
    Could you guys (Blizzard) maybe give us an update on your progress? Are you testing fixes or looking for the problem? If you are already testing your fix can you maybe share if it deals with the issue of kernel panics or FPS or both? Any info will be highly appreciated ^^

    This is something that the team is still reviewing. From all these examples here we have 2 MBP in which kernel panics happen.

  • Most common reported are MacBook Pros that have dual graphic NVIDIA cards/chipset (9400M/9600M GT and GT 330M/Intel HD3000).
  • Second highest reported is 13" 9400M MBP

  • We suggested the troubleshooting steps to see if we can eliminate any driver issues, but still seems that it happens. When the team gets back in I'll see what more we can find about this.


    Please do! What worries me is that these kernel panics are not really heathy. My computer wasn't designed to be forcibly restarted several times a day, but I can't help myself and not play Diablo. Maybe if I had a clue how close you guys are to solving this, I could stop torturing myself and my machine for a while and just wait till you issue the patch. I'm sure I'm not the only person that will be doing this until the problem is solved or - and I hope it doesn't get to that - at least we know we should give up.
    Edited by zelka#2357 on 5/27/2012 4:41 PM PDT
    Reply Quote
    MVP - Technical Support
    Posts: 9,920
    View profile
    Are all of you playing in windowed mode by chance? or toggling in and out of full screen at any point? I know the panics wow gets are strictly from using windowed mode and not staying in full screen entire time. Curious if related or not.
    Reply Quote
    Speaking for myself, I play strictly in full-screen mode, and I do not command-tab between apps, or at least I have not yet. I haven't tried playing in windowed mode, and I still get the panic issues.
    Reply Quote
    Just to add to the list...

    I am running the dual video card macbook pro. I have been playing since launch. I recently discovered window mode gave me much better performance and graphic quality (without changing any of the settings...) I have no idea why. I have been playing this way for the last four or five days. I hadn't had any of these issues until today. I've had to hard restart three times in the last couple hours...

    Please continue to work on this Blizz, cause this is a major issue and we are running machines that fit the specs required. thanks.
    Reply Quote
    MacBook Pro 13 2009ish
    Intel Core 2 Duo - 2.26 GHz
    8 GB Ram
    NVIDIA GeForce 9400M
    Lion 10.7.4
    FS Mac OS Extended (Journaled)

    Symptoms: Can't finish more the 5 - 10 min in q1 without d3 crashing back into the OS with the d3 crash reporting engine (entries below with UID's) or a few times with a solid lock (with sound loop) and forced hard reset of system. Two of the crashes resulted in the grey OSX hard crash screen asking you to hold the power down for reset. Crashes every time.

    crashUID playTime - nontes
    <none> 02min - hard lock with apple grey screen saying forced reboot is needed
    C4D8E105-32AF-45FD-9965-5DBEAA823B45 02min - after reboot
    79BD3338-3FBA-4FE6-87FE-78828E038E68 05min - reopen option from above crash
    <none> 02min - reopen option from above crash - hard lock with forced power cycle
    437BDBB0-6B08-41F8-9049-B420C78D423F 10min - started after above reboot
    <none> 06min - after smc reboot - full on locked up crash with apple screen dump

    I have since moved to boot camp and Windows 7. I get longer playing time with this setup about 30 - 50 minutes tops (beats 5 - 10 minutes).

    This makes me think that this is a hardware problem specific to the 9400M.

    [1] the first time I've ever exited d3 without a crash was when I fired it up to get the resolution I was running at.
    Reply Quote
    I am going to echo everyone here. I am running a 2009 Mac Pro, and everytime my machine feezes and I restart, I am never provided with a crash report to paste here. This is getting a bit ridiculous.

    Lion 10.7.4
    2.93 GHz Quad-Core Intel Xeon
    16 GB Core 2 Duo RAM
    ATI Radeon HD 5780 1GB
    4TB 7200 RPM drive space

    My machine shoudl whistle while playing this game! There is no rhime or reason as to when the freezes occur.
    Reply Quote
    Support Forum Agent
    Posts: 14,784
    Are you getting kernel panics as well (where the Mac tells you that you need to restart in 4-5 different languages?

    Make sure this is the case, if not getting a kernel panic message, then it may be a different issue, which creating a new thread is the best course of action.
    Reply Quote
    I am not getting a kernel panic, but why is starting a new thread necessary when this thread is entitled "Diablo 3 crashes my mac?" I don't know how another thread gets more accurate than that?
    Reply Quote

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