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None of those things are necessary. I got hit at least twice in the span of a week on different sites (One of which was cnn.com ffs), just because of a vulnerability in acrobat that adobe took over two weeks to finally patch in a fix for. It didn't require anything to be clicked. You just had to visit a website that was utilizing an adstream that someone had put a banner into that had malicious code. That code would use that vulnerability in acrobat to install itself into your system and then you were hosed. I'm savvy enough that I was able to remove the thing by hand before it was even in any of the antivirus programs' definitions, but it was tricky and not something your average user could accomplish by any means. Had to go completely scorched earth and completely wipe all of acrobat's files after the second infection. Didn't reinstall that app for quite some time, even after they'd fixed the vulnerability. But the point is that that crap can happen to anyone, no matter how safe your habits are. |
#241
5/22/2012
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Community Manager
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Thank you all for your reports, and for your investment in account security. We're treating this situation very seriously and have been from the start. While we've investigated numerous reports of Battle.net and Diablo III accounts being compromised, we have yet to find any situation wherein a player's account was accessed outside of traditional compromise methods (that is, someone logging in with an account's login email and password). Additionally, while the authenticator isn't a 100% guarantee of account security, we have yet to investigate a compromise report in which an authenticator was attached beforehand.
If you believe your account may have been compromised, please notify our support department as soon as possible. Contact information and instructions for account recovery can be found at http://us.battle.net/en/security/help on our Blizzard Support page. We will do all that we can to assist. Additional security steps (which we highly recommend reviewing) are also available online. For more information visit: http://us.battle.net/en/security/checklist |
#242
5/22/2012
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Threats of violence. We take these seriously and will alert the proper authorities.
Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.
Harassing or discriminatory language. This will not be tolerated.