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This feels similar to my current problem and I don't know where to do for assistance. I had the highest bid on a item in the AH. I watch the last 20 min in case someone wanted to bid passed me in the end. The time ran out. The item says I have the winning bid and the time says expired. I can't receive the item and I'm lost about 35k (not a lot but whatever). I backed out and did everything I can think and tried lost through tech support. aside from getting the aid of a guy though email anyone have any ideas what I can do?
I just bought a chest piece for 65k gold and not only did I get charged twice for it but I also do not have the chest piece. I had 217k-ish gold, dropped down to 155k-ish gold and then at the top where it shows the balance I got a "Retrieving balance... message" and it dropped down to 90k-ish gold. About 2 minutes later I had 65k refunded to me in my Completed tab but I'm still sitting here out 65k and no chest piece. Any way to resolve this? If it helps at all, the stats on the chest were Dexterity / Vitality / Fire Resistance. Thanks.
41k gone , tried buying a ring, timed out then showed it was sold and when i tried transfering my gold back to my stash it timed out and never came back. now its gone completely from my completed list and showing nothing for a refund
Lost 150k yesterday, decided today might be safe and nope, lost 340k.
Friend has lost about 500k, another about 200k.
Some people have lost millions. This is absolutely ridiculous. Words just cant quite describe how huge this bug is.
To those of you that received the money back, good stuff. I haven't. My 150k from yesterday is still floating in the server abyss somewhere, and the 340k I was gypped today is gone as well. \
They really need to just take the game down for awhile. There's just far too many gamebreaking bugs right now. this launch has been a disaster. I also still get removed from games in about 7 minutes unless I join general chat.
I also experienced this. Lost 3 million. Clicked buyout, after a little while it said "timed out," but my gold was gone.
If it matters:
Order Number: 57601294
If I get either the item eventually, or my money refunded, I'll try to remember to post here again to add confirmation to whether or not you get refunded from a purchase time out.
EDIT/Follow-up: As my post below states, I did get my item after 2 hours.
Edited by Xtropy#1489 on 5/23/2012 3:43 AM PDT
bought a shield initially for 32999 and thought theres a timeout error din noe it minus my gold..
then another shield again for 350000 another timeout error with my gold minus.
I see my auction log and both of items are buyout by me. (even though i saw 2 timeout errors).
Could Blizzard check it out for me or refund at least one shield money and the item.
57991862 - Tower Reward
58035308 - Partisan Fang
I tried to buy radiant square amethyst for 70k, and I also had one for sale at 250k, and after i tried to purchase it, and after that in my completed items list was 212k gold and one amethyst so i bought my own amethyst LOL
35365671 (sold amethyst with 212491 )
35457309 (bought amethyst with 249989)
And the math 249989*85/100=212491 so I lost like 38k.
Edited by mYgu#2696 on 5/23/2012 3:36 AM PDT
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