He finally got it installed and up to date and he goes to press play and the diablo face comes up and goes and then nothing. The computer is running like it thinks it's running the game but it isn't. It's almost like the game alt tabbed but since it was never really opened there is no game to get back into and it does this every time he tries to launch the game. There is no error there is just nothing. Anyone have any fixes for this yet?