You need to call in as I described.
Support Information Administrator
Well that's good news. I tried to call for a refund but there was an 80 minute wait, so I hung up. I guess I'll have to tough it out.
Agreed. I'm trying to contact Blizzard for the 5th time in the past week. Each time I'm told the etimated wait time is around 7 minutes. 38:41 minutes in, I'm thinking they don't know how to estimate. Just as they don't know how to fix lag issues. Seriously how long was the BETA up for?!? THis is ridiculous. I'm gonna take a nap while I wait for phone support to answer.