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If you are having trouble locating all your hero characters, try one of the below suggestions:
First, make sure your game client is set to the correct region. As part of Global Play, you can play in any of the three regions ( Americas, Europe, Asia ). Characters are only available in the region they were created in. It is not possible to transfer characters from one region to another.
To choose your correct region:
At the log in screen click on Options
Choose the Account tab
Select your correct region in the Region drop down
You will need to log out of the game completely and log back in to complete changing regions.
I just wanna say wow blizzard you did it again? i levled to 31 when it clearly said europe i checkt it 3 times when i relogged. and it was american? and u wont take my barbar back. well guess what u guys are terrible at what you do and you should just give it up your u know, HIRE MORE PEOPLE.
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