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If you have a regular laptop (or an old desktop), you might get the following Diablo 3 error message:
“We have detected that your video card is not supported by the Diablo 3”.
This is especially true if you have one with an Intel graphics card that are built-in: Intel GMA 900 series, Intel GMA 3000 series, Intel GMA 4000 series, and Intel GMA 4500 series.
So what are the steps needed to bypass the “card-not-supported” error message and make Diablo 3 run on your laptop.
Step 1: When you receive the error message “this video card is not supported”, press ESC instead of clicking “OK” to dismiss the window and launch the game anyway.
Step 2: If this fails, adding “-launch” to the command line launches the game without the game launcher. So right-click the Diablo 3 icon and get to “Properties”. Go to the Target field and add -launch to whatever you see there, example:
“C:\Diablo III\Diablo III.exe” -launch
(EDIT - Added Information) - If it still launches the Launcher and not directly starts the game, Just hit Play, then wait for the “this video card is not supported”, press ESC instead of clicking “OK” to dismiss the window and launch the game anyway.
Step 3: Once the game has started once, exit it. Go to your Documents folder (libraries/documents/diablo III) and there will be a Diablo III directory there with a file “D3Prefs”. Open it with Notepad.
Change the following settings:
- DisableTrilinearFiltering “1″ (from 0 to 1)
- HardwareClass “1″ (from 0 to 1 as well)
Step 4: Start the game again and it should work!
Of course, you’ll probably need to lower your resolution and graphics settings in order to get a decent frame rate.
Thank me later. Have Fun.
PS: (EDIT - Added Information) - If it still launches the Launcher and not directly starts the game, Just hit Play, then wait for the “this video card is not supported”, press ESC instead of clicking “OK” to dismiss the window and launch the game anyway.
Edited by Ganasoth#1611 on 5/17/2012 6:28 AM PDT
Wow thanks so much dude!!!!!
i had the same problem at first but i eventually found it, its like 9 lines above HW
Edited by B1Gdawg#1237 on 5/17/2012 6:17 AM PDT
hey i got a question about this, i did everything you said but when i hit escape i get a white screen that covers a 1/4 of my moniter and keeps on loading but nothing pops up, anyway to by pass this? and also, says i need to update my drivers, i already have =/
85 Troll Druid
I'm having to same issue as Carbon. After i exit the warning and Diablo 3 begins to load it just turns most of my screen white and theirs another error message saying that my graphics card is missing and updating my drivers will help... I updated and it still brings me to the same white screen with the error message. Any suggestions?
i have had the same problems i am able to play the game but it is incredibly choppy my character runs slow and the general movement is bad... my problem is the intel chipset but being determined to play i have a solution for the lag experienced from having an unsupported chipset. all i have done is reduced my desktop resolution to 800x600 and its now playable!
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