Diablo® III

"Removed from game" error

I have looked through all the threads in here, and have not seen anything like I am experiencing. If this question has been answered, I'm sorry and please link me the fix.

So, the problem I experience is that when I am in-game, the game seems to kick me off with an error of "You have been removed from the game". Now, this has been done countless numbers of times, ranging between playing by myself and playing with 4 people. Private games and online. After it kicks me, I can not automatically rejoin, or even log out and rejoin. I must force quit the program, since trying to log out of my account or D3 makes the program freeze, with the pinwheel of death in place of my mouse.

I am playing D3 in a window, I do not have any other programs running to my knowledge, such as Skype or Mumble, and I am playing on All low settings. I play on a Macbook Pro, 15 inch, bought in 2010, with all updated software. Is there any fix for this, or is everyone playing on a macbook experiencing this? I have been told to try running bootcamp and playing in windows, but I thought I would ask Blizzard for some support.

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Posts: 6
same problem here.
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Support Forum Agent
Posts: 14,784
Can you provide some additional information so we can look into this? This seems like the game is disconnecting, but the client is hanging.

1. How are you connected to the internet? (wireless, ethernet to modem, ethernet to cable, USB modem, etc)
2. What type of connection are you on? (Cable, DSL, satellite, cellular, etc).
3. Your system specs:

Obtaining System Information
    1. Hold the 'Option' Key and choose System Profiler/Information from the Apple Menu.

    2. Copy the information from the following sections:
  • Hardware (remove the Serial Number line)
  • Graphics/Displays
  • Software (remove the Computer Name and User Name lines)

Mac Tech Support for Baaaaahlizzard Entertainment | Sun-Thur

This is small step for me, but big step for humanity. Or something like that...
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90 Troll Hunter
Posts: 1
Same problem, PC.
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77 Human Warrior
Posts: 5
Same problem here too.

Internet connection: Wired to router
Connection Type: Comcast Business, Cable
System Specs:
OS Name Microsoft Windows 7 Professional
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Manufacturer To be filled by O.E.M.
System Model To be filled by O.E.M.
System Type x64-based PC
Processor AMD Phenom(tm) II X6 1100T Processor, 3840 Mhz, 6 Core(s), 6 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 0901, 11/24/2011
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Blackflameoz-PC\Blackflameoz
Time Zone Eastern Daylight Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 16.0 GB
Available Physical Memory 10.8 GB
Total Virtual Memory 31.9 GB
Available Virtual Memory 26.3 GB
Page File Space 16.0 GB
Page File C:\pagefile.sys

Looking forward to another blue post.
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Same problem

connection : wireless modem connected to ethernet modem, but also tried direct into ether modem ADSL

Mac os x 10.7

processor : 2.4 ghz intel core i5

memory :4gb 1067 mhz ddr3

Graphics NVIDIA GeForce GT 330M 256 MB

its been happening for a day, ive been d/ced 50 + times

Please Help!
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same PC
i would rather not play a game if its going to have glitches and !@#$! i cant play for 5 minutes without been removed from game, i waited so long for this game and im so disappointed. i will return the game later today. biggest disappointment ever
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73 Human Rogue
Posts: 1
Same problem here and this is only with the regular release, same machine and network setup as when doing the beta and didn't have this issue. Error is 3007 so going to work through the network troubleshooting next and see if that helps.

System Details -

Hardware Overview:

Model Name: iMac
Model Identifier: iMac11,3
Processor Name: Intel Core i7
Processor Speed: 2.93 GHz
Number of Processors: 1
Total Number of Cores: 4
L2 Cache (per Core): 256 KB
L3 Cache: 8 MB
Memory: 4 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: IM112.0057.B01
SMC Version (system): 1.59f2

ATI Radeon HD 5750:

Chipset Model: ATI Radeon HD 5750
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 1024 MB
Vendor: ATI (0x1002)
Device ID: 0x68a1
Revision ID: 0x0000
ROM Revision: 113-B9710C-238
EFI Driver Version: 01.00.417
Resolution: 2560 x 1440
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes
Connection Type: DisplayPort

System Software Overview:

System Version: Mac OS X 10.7.3 (11D50b)
Kernel Version: Darwin 11.3.0
Boot Volume: Macintosh HD
Boot Mode: Normal
Secure Virtual Memory: Enabled
64-bit Kernel and Extensions: Yes
Time since boot: 10 days 4:00
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Posts: 9
So Ive been playing for almost an hour without a "removed from game"

I changed my Resoultion-

lowered it.
Im playing with my macbook connected to my TV

Ill update if anything happens

hope this helps someone

TRY: lower resolution to a more common/recognizable size

worked for me
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same problem here

guarantee prob on your side blizz

60mb internet cable acces - flawless
updated drivers
owp hardware
npthing to your server instabillity
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totally the same issue here. Macbook Pro wirelessly connected to router which is connected to ethernet cable from ISP. any support/suggestion would be much appreciated.

Hardware Overview:

Model Name: MacBook Pro
Model Identifier: MacBookPro6,2
Processor Name: Intel Core i7
Processor Speed: 2.66 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 4 MB
Memory: 4 GB
Processor Interconnect Speed: 4.8 GT/s
Boot ROM Version: MBP61.0057.B0F
SMC Version (system): 1.58f15
Serial Number (system):
Hardware UUID: EAA364D3-91BC-557F-9DCA-E081F9A6F543
Sudden Motion Sensor:
State: Enabled
NVIDIA GeForce GT 330M:

Chipset Model: NVIDIA GeForce GT 330M
Type: GPU
Bus: PCIe
PCIe Lane Width: x16
VRAM (Total): 512 MB
Vendor: NVIDIA (0x10de)
Device ID: 0x0a29
Revision ID: 0x00a2
ROM Revision: 3560
gMux Version: 1.9.21
Intel HD Graphics:

Chipset Model: Intel HD Graphics
Type: GPU
Bus: Built-In
VRAM (Total): 288 MB
Vendor: Intel (0x8086)
Device ID: 0x0046
Revision ID: 0x0012
gMux Version: 1.9.21
Color LCD:
Resolution: 1440 x 900
Pixel Depth: 32-Bit Color (ARGB8888)
Main Display: Yes
Mirror: Off
Online: Yes
Built-In: Yes

System Software Overview:

System Version: Mac OS X 10.7.4 (11E53)
Kernel Version: Darwin 11.4.0
Boot Volume: Macintosh HD
Boot Mode: Normal
Computer Name:
User Name:
Secure Virtual Memory: Enabled
64-bit Kernel and Extensions: Yes
Time since boot: 8 minutes
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Same problem here.

Internet connection direct optical cable

Manufacturer System manufacturer
Model System Product Name
Total amount of system memory 4,00 GB RAM
System type 64-bit operating system
Number of processor cores 4


Total size of hard disk(s) 889 GB
Disk partition (C:) 236 GB Free (635 GB Total)
Disk partition (D:) 72 MB Free (102 MB Total)
Disk partition (E:) 164 GB Free (186 GB Total)
Disk partition (F:) 48 GB Free (59 GB Total)
Media drive (G:) CD/DVD
Media drive (L:) CD/DVD
Disk partition (Y:) 3 GB Free (10 GB Total)


Display adapter type ATI Radeon HD 4800 Series
Total available graphics memory 2303 MB
Dedicated graphics memory 512 MB
Dedicated system memory 0 MB
Shared system memory 1791 MB
Display adapter driver version 8.950.0.0
Primary monitor resolution 1680x1050
DirectX version DirectX 10


Network Adapter Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
Network Adapter TAP-Win32 Adapter V9
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Same problem. well this sucks.....
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Posts: 1
yea im having the same problem too...... is this a bug or something?
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