Diablo® III

Sr mgrs and team leads at the support center-

I could only imagine the talk they had with the support reps on the 14th...

"For all you rookies here over the next few days, imagine the worst nerd sh*tstorm of calls, e-mails and posts you've ever seen. The servers will go down ALOT, and it will be our job to assuage the multitudes after they've sat on hold for an hour or more. They will be nerdraging more than you've ever seen.

For those who have been through this before, I am sorry you haven't received a promotion by now.
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