I've defended Blizzard previously. "They have experience with these MMO-type games, they know what they're doing".
But now, I'm not so sure anymore. They botched the launch of the game so badly it's not even funny.
The problems continued well after launch, and still aren't completely fixed, in my opinion. The game isn't as smooth as it should be.
And now, the AH issues. You'd think that with running an AH in WoW for roughly 7 years they'd know how to work it. But hell no. It's completely useless. I can't buy items, all I get is "error 31071" or "request timed out".
Or when selling items, the item is taken out of your inventory and put up for auction, but when it sells, you get no money. I guess that AH fee just rose to 100%, huh?
I'm not even sure if it's possible to get any items or money by contacting support. Let's just say I'm not feeling hopeful.
So is this another level of difficulty or what? You're supposed to have RNG on your side to be able to buy an item with the money you yourself have farmed? Get real. I'm inclined to think you've hired small apes to do your coding and hardware maintenance, rather than qualified techs. But I guess it's all about squeezing as much money out of people as possible while providing the least possible amount of support, all the while spouting crap about "taking care of customers" and how "the customers are really important to us".
I'm pissed off. It's not a common occurrence, especially when concerning a game. But this is just a whole new level of not caring from their side.
I don't get what could be so incredibly hard about getting it to work, when you've had years and years of experience running WoW. Surely you must have known that a Pentium II running at 250 MHz wasn't going to cope with the load of several million people trying to play at once?
I really urge you to get your stuff together, or your name will be forever besmirched and blacklisted from my part, along with a bunch of other companies who've gone and destroyed their image in my eyes.
I can only urge others to do the same, to cause them as much harm as possible, where it really hurts - in their quarterly report. Part of me would actually chuckle upon seeing a negative quarter. Would it help me? No, probably not. But I would be happy anyway.