- To solve this error on my windows 7 64-bit install I performed the following steps:
- Note: You can add the step to remove security and anti virus but it did not matter in my case.
You should not recieve any errors this go around. For myself, I had uninstalled every uneeded program including AVG. I had also disabled windows firewall. Finally I first tried to run the install with only stopping non microsoft services, however, that failed and resulted in the dreaded agent.exe crash. The fact that it worked when I went to diagnostic indicates that there is a service (possibly specific to w7 64bit) that is interfering with installs and updates.
I'll be re-enabling them until I find out which one it was... Until then, good luck and happy slaying!