We’re aware, however, that some players are still encountering latency while playing Diablo III and would like to learn more about Aus/NZ in-game experiences. In some cases, your issues may not be specific to the region, and we’re working our absolute hardest to address these concerns as soon as possible. In other cases, we believe that your issues with in-game latency may have been resolved by recent hotfixes. Because of this, we’d like to know what your play experience has been as of today 3:00 p.m. [Australian EST]. Please provide as much information as you can, including what kind of latency you’re experiencing, how long it’s been occurring, and what steps (if any) have been taken to resolve it.
If you are experiencing technical difficulties outside of latency, then please use the Battle.net Support site or Support forums for assistance with troubleshooting any problems you may be having downloading, installing, or playing the game.
Thank you so much !