Diablo® III

Diablo 3 Keeps locking my account

I got the Starter Edition with a guest pass and everytime I try to log in it says that there is change in my log in patterns and my account has been locked. I keep changing my password over and over again. Any know what I'm doing wrong here?
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Does your internet disconnect a lot ? If it does, your ip changes too so server might be indicating that behavior.
Edited by Catscratch#2964 on 5/22/2012 7:23 AM PDT
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i have the same problem. sent a ticket to support, but probably wont get any answers until after the apocalypse....
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Posts: 2
Same going on here. No computer or internet trouble at all. I can get into StarCraft 2 just fine but Diablo 3 keeps locking me up. Very disappointing.
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Support Forum Agent
Posts: 33,466
DarkSigma,

Please start a new thread of your own and in it, describe the problem you're seeing as completely as you can along with the steps you've tried so far in resolving it.
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Posts: 1
I have the exact same issue. I downloaded the Diablo 3 Starter Edition off of Battle.net, installed it and then when I tried to log in it immediately gave me the message "suspicious activity has been detected on your account; your account has been locked" (or whatever). I've reset my password and tried logging in again twice with the same result.

In case this wasn't clear: I have not yet actually played any of the Diablo 3 game content due to this issue.

Any help would be appreciated.
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Support Forum Agent
Posts: 33,466
CardioArrest ,

You'll need to submit a support ticket as we can't discuss account issues like this here in a public forum.

This article will lead you through the process.

http://us.battle.net/support/en/article/contact
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What are you supposed to do when your issue doesn't match (or even come close to matching) the available topics? Submitting a ticket seems to require the selection of a topic from a non-exhaustive list.
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Support Forum Agent
Posts: 33,466
Saigyouji ,

Pick the closest topic and describe the problem as completely as you can. If you don't think the ticketing system applies to your issue, call in and speak to a representative.
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90 Human Warrior
3700
Posts: 5
i downloaded diablo 3 starter edition d/ls fine installs fine and i go to log in and it locks my battle.net account which of course i have forgot my secret question answer and i have to wait on you guys to unlock it all i want to do is try out diablo 3 and it seems like the hassle is to great :(
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