Diablo® III

Cutscenes / cinematics missing from menu

Cutscenes seem to be local to the client and aren't unlocked across multiple clients.

I spent today playing Diablo III on a different computer than normal, progressing on normal from early in Act III through most of Act IV. When I got back to my primary computer, I noticed I couldn't see all those cutscenes I unlocked on the other computer.

Here's a screenshot of the quest line:

And here's a screenshot of the available cutscenes:

On both machines I have been playing single player, if that makes any difference. I'll see what happens if I beat Act IV on my primary machine. Hopefully it unlocks all the cutscenes and everything's OK then.
Reply Quote
update: I just got the "Beneath the Silver Spire" cutscene in Act IV, on my primary machine. The previous cutscenes are still not available.
Reply Quote
update 2: I just tried killing Azmodan again in Act 3 and moving into Act 4, and I neither saw the cutscenes when this happened nor was able to access the cutscenes from the game menu.
Reply Quote
I've played Act 1-4 Normal with all the cinematics in the menu, then I change game language to French, but all Cinematics missing from the menu. I play Nightmare to get the cinematics back but it didn't reappear after I completed Act 1. Please fix this bugs. I want to see the cinematics again and again. Thx.
Reply Quote
Here's a fix:

Reply Quote
^That fix doesn't work.
Reply Quote

Please report any Code of Conduct violations, including:

Threats of violence. We take these seriously and will alert the proper authorities.

Posts containing personal information about other players. This includes physical addresses, e-mail addresses, phone numbers, and inappropriate photos and/or videos.

Harassing or discriminatory language. This will not be tolerated.

Forums Code of Conduct

Report Post # written by

Explain (256 characters max)