Diablo® III

[No Help] Missing Gold from AH

I was bidding on an item and placed a bid for 525,000. For 3 days it didn't tell me if I won or lost, didn't receive the item nor the gold for losing. Only till now has it shown up as "Outbid 0" Which would mean I bid but I didn't place a bid over 0. So there would be no refund of money. I clearly placed 525,000 and Customer Services said to place a post here.
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I had about 190,000 gold in my account when I logged out around 11AM EST on May 27, 2012. I logged in about 6 hours later and I was missing all my gold. Also, my barbarian finished normal difficulty and started the nightmare level but during the login screen it states i'm plaing normal difficulty again for some reason. Please help, this is very frustrating and makes me not want to play Diablo anymore as I feel cheated.
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92 Blood Elf Priest
16205
Posts: 254
Use the auction house with caution and I would avoid using the real money auction house entirely when it opens. After much correspondece with Blizzard support I finally got what I was looking for, this is from their terms of use section 15 #ii "BLIZZARD EXPRESSLY DISCLAIMS ANY WARRANTY (Under ii: (ii) THAT ANY AUCTION HOUSE WILL BE UNINTERRUPTED OR ERROR-FREE;)" Basically if the auction house errors out, times out, or has a bug/glitch, blizzard will not be held responsible for ANY re-imbursements. Saying that about gold or items in a game is one thing, but saying that about real money transactions is something entirely different. Just imagine if Paypal had such a disclaimer, they would loose all their customers overnight.For more information about this see my bug report post at http://us.battle.net/d3/en/forum/topic/5271781623
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